Contact Us

Visit Hume City Council's Customer Service Centres at Broadmeadows, Sunbury or Craigieburn where our staff will assist with all your requests and general enquiries or call us on 9205 2200.

Hume City Council

PO Box 119 Dallas 3047
Tel: +613 9205 2200
Fax: +613 9309 0109
Email: contactus@hume.vic.gov.au

Hume City Council Customer Service Centres

Broadmeadows Office
1079 Pascoe Vale Road, Broadmeadows

Sunbury Office
40 Macedon Street, Sunbury

Craigieburn Office
75-95 Central Park Avenue, Craigieburn

Operating Hours

Monday to Friday 8.00am - 5.00pm (Cashier 8.15am - 5.00pm)
After Hours: 03 9205 2200

Complete an Online Request Form

Link to Online Payments

Council welcomes your comments and appreciates your suggestions. We invite you to take a minute to provide us with your feedback.

Live Chat

Hume City Council Support - This service is available Monday to Friday 8.15am -4.45pm

Accessibility

 TIS (Translating Interpreting Service) - 131 450
TTY Phone (Teletypewriter) : 1800 555 677
National Relay Service - NRS 133 677
HumeLink - Council's mulilingual telephone information service.

Emergency Contacts

SES - flood or storm: 132 500
Police, Fire or Ambulance: 000 (triple zero)
Maternal and Child Health Advice Line: 13 2229
Graffiti Hotline: 1300 486 325 (1300 HUMECLEAN)

Transport Access Guides

How to get to our Customer Service Centres in Hume by walking, cycling and public transport.  These guides provide you with all the information you need to get around and about, quickly, safely and conveniently.

Download Transport Access Guides:

Broadmeadows Customer Service Centre.pdf (255.7 kb)
Craigieburn Customer Service Centre.pdf (504.07 kb)
Sunbury Customer Service Centre.pdf (269.35 kb)