Rates Forms

Online Payments for Rates

Online Payments Link

Link to Rates Direct Debit Request Form.pdf (76.72 kb)

Rates Final Instalment due 31 May 2012

For the 2011/2012 year the annual rates are payable by four instalments - the final instalment payable by 31 May 2012.

Council provides a wide range of services for the benefit of the community and your rates aid in providing many of these. These services include managing and maintaining infrastructure such as local roads, libraries, sporting grounds, parks and playgrounds, rubbish and recycling services. We have prepared the following information to assist in understanding the role of Council rates today and how the rating system works.

For specific information about your rates or other general rating enquiries, please call Council's Customer Service Centre on 9205 2200 between 8.30am and 5pm, Monday to Friday.

I hold a Pension Card, do I get a discount on my rates?

Ratepayers who hold a pension card endorsed 'Pensioner Concession Card' issued by Centrelink or the Department of Veterans' Affairs may receive a concession on their rates, if the address on the rate notice and pension card is the same, or if a rebate has not been paid for another property.

An application for concession must be completed and the pension card must be produced for confirmation and photocopied (Health Care Cards do not apply). The concession rate that applies is 50 percent of rates up to $193.40 for the 2011/12 year.

Please note:

If a person other than the spouse of the applicant is also liable to pay the rates, the pensioner will receive a 25 percent rate reduction to a maximum of $96.70 unless the other ratepayer also completes an application for concession form.

I hold a gold card issued by the Department of Veterans' Affairs, do I get a discount on my rates?

Ratepayers who hold a gold card issued by the Department of Veterans' Affairs which specifies 'War Widow' or 'TPI' are also entitled to a rate rebate on their principal place of residence.

Pension Rebate Application Form.pdf (575.53 kb)

I need to change my name or ownership?

All changes of ownership and address must be advised in writing.

Link to Change of Name Form.pdf (55.9 kb)

Link to Change of Ownership - Buying Form.pdf (477.73 kb) - Buying

Link to Change of Ownership - Selling Form.pdf (181.29 kb) - Selling

Link to Change of Address Form.pdf (65.81 kb)

How do I change the mailing address for my rate notice?

To organise having a rate notices sent to a different address, the property owner needs to complete a Change of Address Form.pdf (65.81 kb). Identification is required to verify the person completing the form is the owner.

I need a copy of my rate notice. Can I obtain one from Council?

Residents may collect a copy of their rate notice from any Council Customer Service Centre or have a copy mailed to them. To have a rate notice handed over the counter, identification needs to be supplied. Link to our Customer Service Centre locations.

Selling your property – doing your own Conveyancing

If you are doing your own Conveyancing you may need the Property Enquiry Application Form.pdf (131.37 kb) to obtain the current rating information and any other information relating to the property. This form can be used to obtain a Land Information Certificate or a Building Regulation 326 form from Council.