Garbage Collection

Garbage service banner

 

Council provides a weekly collection of household garbage to all residential properties in Hume.

Residents have the choice of an 80 litre (small) or 140 litre (large) bin for their garbage. 

When will my bin be collected?

Garbage is collected weekly with your recycling collected fortnightly. If you have an organics bin it will be collected on the alternate fortnight to your recycling bin.

There are three ways to check your bin day:

  • Use the Know My Bin Day tool, or
  • Download Council's App and use the 'Waste' section, or
  • Download a copy of Council's Waste Calendar or contact Council's Customer Service team on 9205 2200 for a copy to be sent to you.

What items can I put in my garbage bin?

  • Plastic bags, soft plastic packets and wrappers
  • Old clothing, shoes and linen
  • Broken crockery, window glass, mirrors and light globes
  • Nappies
  • General household rubbish, including food scraps and animal waste
  • Polystyrene and foam
  • Broken toys

Placing your bin out for collection

Bins should be placed with the wheels facing away from the road and within one metre of the kerb before 5.30am on the day of collection.

Please allow at least one metre between your bin and any other objects such as parked cars, light poles, trees and other bins.

If you live in a court, please do not place bins at the end of the court. Our drivers will place yellow dots in the correct area to place your bin for safe collection by our trucks. If you have any questions or need assitance with bin placement please contact our Customer Service team on 9205 2200.

What do I do if my bin was not collected?

If your bin is missed on the scheduled collection day please contact Council's Customer Service team on 9205 2200.

Our trucks will not return to collect bins that were not placed out in time. Bins must be placed out before 5.30am on the day of collection or the night before.

Public Holidays

If your bin is due to be collected on ANZAC Day, Good Friday, Christmas Day or New Years Day it will be collected the following day.

If you have any questions regarding how public holidays will affect your waste collection please contact our Customer Service team on 9205 2200.

Stolen or damaged bins

To report a damaged bin, contact Council's Customer Service team on on 9205 2200. Council will replace or repair your bin if it is damaged.

If your bin has been stolen you will need to complete a Statutory Declaration and return it to Council so we can arrange a new bin. Statutory Declarations need to be signed by one of the following people: Justice of the Peace, Pharmacist, Police officer, Court registrar, Bank manager, Medical practitioner or Dentist.

I've moved house and need bins

If you are the owner of the new property, please complete the waste services request form and return it to Council by email to contactus@hume.vic.gov.au or in person at one of our Customer Service Centres.

If you are renting, please contact the owner of your property who is required to organise your waste collection services through Council.

Choosing a smaller or larger bin

If you would like to change your bin to a smaller size, you will be eligible to a $18 refund on your rates.

Council does not offer larger garbage bins. If you are a large family (5 or more people) you may be able to upgrade your recycling bin size for free.

Residents with a medical condition that requires additional bin space may be entitled to an additional garbage or recycling bin for free upon proof of condition from your doctor.

For further information on how to obtain apply for a large family concession and whether you are eligible for the free upgrade please contact us on 9205 2200.

Can I get an extra bin?

To request an additional bin, please complete the waste services request form and return it to Council by email to contactus@hume.vic.gov.au or in person at one of our Customer Service Centres.

Additional bins incur the following charges:

 

Bin Type

Upgrade

2015/16 Annual Upgrade Charge

Additional bins (residential)

Garbage

Extra 80L bin

 

$78.00

Extra 140L bin

 $134.50

Additional bins (commercial)

Garbage

Extra 140 litre

$134.50 including GST*

 

Large household bin audit (February - December 2015)

From February 2015, Hume City Council will audit large households of five or more people that currently have 240L garbage bins.

Only large households of five or more people remain entitled to the 240L bin size and will be required to provide evidence of the number of occupants.

For households that no longer have five or more people, your garbage bin size will be reduced to Council’s standard 140L bin size.

Hume City Council is committed to reducing waste and increasing recycling in our community. Households are encouraged to reduce their waste and only place items in their waste bin if they cannot be reused, recycled or composted.

Large Household Bin Renewal Form

 

 


Updated : 4:37 PM, 21 July 2015

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