Contact Us
Monday to Friday
8.00am - 5.00pm
(Cashier 8.15am - 5.00pm)
Broadmeadows
1079 Pascoe Vale Road, Broadmeadows
Craigieburn
75-95 Central Park Avenue, Craigieburn
Sunbury
44 Macedon Street, Sunbury
By phone
+613 9205 2200
Urgent calls outside of business hours will be directed to our Out of Hours Customer Service Team.
By email
contactus@hume.vic.gov.au
By fax
+613 9309 0109
By mail
PO Box 119, Dallas, Victoria, 3047
Hume City Council App
Download the Hume City Council App and report issues, make payments or find out latest news on your smartphone or tablet.
Social Media
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Hume City Council
Hume Advocates
Hume Events
Hume Emergency Information
Hume Libraries and Learning
Craigieburn Anzac Park
Splash Aqua Park and Leisure Centre
Broadmeadows Aquatic and Leisure Centre
Craigieburn Sports Stadium
Sunbury Aquatic and Leisure Centre
Sprint Athletics Centre
Sunbury Visitor Information Centre
Youth Services
Craigieburn Dog Park
Accessibility
TIS (Translating Interpreting Service) - 131 450
TTY Phone (Teletypewriter) : 1800 555 677
National Relay Service - NRS 133 677
HumeLink - Council's multilingual telephone information service.
Emergency Contacts
Police, Fire or Ambulance: 000 (triple zero)
SES - flood or storm: 132 500
Maternal and Child Health Advice Line: 13 2229
Transport Access Guides
Our Customer Service Centres can be accessed by walking, cycling and public transport. These guides provide you with all the information you need to get around and about, quickly, safely and conveniently.
Download Transport Access Guides:
Broadmeadows Customer Service Centre.pdf
Craigieburn Customer Service Centre.pdf
Sunbury Customer Service Centre.pdf
Victorian Human Rights and Equal Opportunity Commission
Community Reporting Tool
Hume is a city of great diversity and a leading example of how people can work together to celebrate what makes them different, and foster a sense of belonging for all.
Council is committed to the value of social justice and seeks to advance a fair and just society, and to promote respect for all citizens.
If you, or someone you know, has experienced discrimination, we encourage you to report it to the Victorian Human Rights and Equal Opportunity Commission.
We understand that a formal process of making a complaint can be unsettling and intimidating for some, so we have partnered with the Commission to make it easier to report discrimination when it happens to you.
The Community Reporting Tool is a simple form where you can make a short, direct and confidential report about discrimination, racism, hate-speech and religious vilification. You'll be asked four questions with the option of being contacted by the Commission if you wish.
Even if you're not sure if what has happened to you is discrimination - making a report to the commission can help.
