Question time: making Hume better

Suggestions on what Council should focus on in the year ahead are welcome from residents, as Hume launches its 2015 community survey.

Everyone is encouraged to complete a questionnaire, and researchers will also call some residents at random to ask for their views about Council.

Hume Mayor, Councillor Helen Patsikatheodorou, said Council wanted to know about the projects and services which were important to residents.

“Council is involved in so many different aspects of life in Hume, and the feedback from this survey will help us plan for the future,” Cr Patsikatheodorou said.

“We want to understand how well residents think Council is performing on a range of services, what things are most important to residents, and whether there are any areas that need some improvement.

“Council always looks at the type of ways it can best serve the community, and we always strive to work closely with residents as we deliver support like home help, immunisation, pre-school, and waste collection.”

People who complete a survey online or on paper can leave comments about any Council service which they feel needs to be modified or given special attention in 2016.

Cr Patsikatheodorou said the questions were very comprehensive.

“The community survey asks residents to tell us what they think about the way Council maintains parks and playgrounds, as well as roads and the planning for future development across the city,” she said.

“It also calls for feedback about waste collection, lights in public areas, and the opening hours of Hume’s libraries.

“People can also respond on the way in which Council controls weeds, and deals with litter and graffiti.

“The survey also provides room for residents to rate how well Council has consulted them, and it asks people for their views on Hume’s website.

“The questionnaire is a great way to tell Council about the issues which need to be addressed in local neighbourhoods and across the entire municipality.”

The survey can take just a few minutes and allows people to expand their answers if they wish.

Cr Patsikatheodorou said Hume City Council has worked hard to improve public facilities across the municipality.

“We’ve upgraded O’Shanassy Street in Sunbury, so that the alfresco dining strip presents better footpaths, new lighting, and more seating,” she said.

“Council has also funded improvements at the Dallas shops, where work will soon start to cover outdoor areas in a manner that protects shoppers from wet weather.

“We’ve committed to an additional basketball court and new community facilities at the Greenvale Recreation Centre on Barrymore Road.

“And Hume will continue in 2016 to build the $48.5 million Craigieburn Park, to create a setting that accommodates an aquatic and leisure centre, and an athletics facility.”

Paper copies of the community survey are available in English, Turkish, Arabic, and Vietnamese, from Council’s customer service centres.

People can complete a questionnaire online here until 27 November 2015.

Posted on 12:00 AM, 17 November 2015

Updated : 5:29 PM, 17 November 2015

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