Together in Business

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Hume City Council is committed to supporting local businesses during this time and will continue to keep you updated on relevant and important information following advice from the Victorian Government and Federal Government regarding the coronavirus disease (COVID-19).

We understand this is a difficult time for many and hope that by providing you with relevant and useful information it will assist in keeping you focused and inspired.

There is a wide range of information, resources and tools available to assist and navigate you through the current challenges. Information and advice changes daily, so we encourage you to continually check this webpage for updates and subscribe to our eNewsletter.  

Supporting our local businesses

Hume's local businesses have been responding quickly to the changing demand from offering alternative methods of pick-up and delivery, exploring online options, increased hygiene measures and working with their staff and customers following advice surrounding social distancing. 

To support Hume businesses, we're starting a list of local businesses doing new things or altering their way of working to ensure they can continue delivering and providing for our community. If you know a business in Hume City that’s being innovative through these challenging times, get in touch with us today at or message us on Instagram @DiscoverHume.

You can also support local businesses by shopping locally

Business Victoria - Coronavirus Business Support

Latest advice, updates and support to help your workplace plan and respond to COVID-19.
Business Victoria - Coronavirus Business Support

The financial impact

Council encourages business owners to stay up to date with State and Federal Government initiatives as there are assistance packages that you may be eligible.

The Australian Government Business website assists in finding financial assistance, eligibility and timing for the new government support for Australian businesses. This page will be updated as new information is available.

The Australian Tax Office have implemented a number of tax relief programs. Visit their website to find out information on the instant asset write-off, BAS extensions, the “Boosting Cash Flow for Employers” program, and many more measures.

The Victorian Government has acknowledged that "the pandemic is creating issues for businesses large and small who are facing a downturn in trade, bans on events and restrictions on indoor gathers, as well as challenges in dealing with employee safety and entitlements". In response to this growing concern, the Victorian Government has launched a Business Victoria hotline and the number is 13 22 15, and as well have announced various financial business support Grants. Please visit this page to find out what the Victorian Government is offering.   

Many Australian banks have acted swiftly to communicate to their customers how they can assist them through financial hardships that your business may experience.  This factsheet summarises how your bank can assist your business. 

The Advanced Manufacturing Growth Centre (AMGC) has launched a portal for Australian manufacturing, component suppliers and skilled design, engineering and manufacturing experts to register their interest and core competencies in support of the national response to COVID-19.

General Advice

Small Business Mentoring Service offers an initial free, and then low-cost sessions with a diverse range of mentors that can help you to navigate difficult business decisions, prepare business continuity plans, review your business strategy or revise your business plans.   The Small Business Mentoring service is changing rapidly, and we encourage you to check in on the website to see how they are delivering their programs.

Victorian Chamber of Commerce – A “COVID-19 Employer Guide – Managing the workplace in the face of the outbreak” has been prepared by the Victorian Chamber of Commerce and is updated regularly. The guide provides assistance on how to manage the workplace in the face of an outbreak as well as information on the Federal and State stimulus packages. Similarly, the Victorian Chamber of Commerce Workplace Relations Advice Line is (03) 8662 5222.

Small Business Victoria provides content to help small business owners, landlords and agents. One of the major issues that will arise in coming weeks and months is tenants may experience difficulty in paying rent. This content includes steps they can take now, and how the Victorian Small Business Commission’s mediation service might be able to help resolve lease disputes.

Information on social distancing - The Federal Department of Health have provided resources to answer common questions about social distancing, including what it is, how to do it and why it's important. These resources will assist you to understand what measures you will need to implement in your business to comply with the new requirements. 
Visit for further information.

Tourism and Hospitality

The Department of Health has published information for hotel management and staff, which will serve as a useful resource for tourism and hospitality businesses.

The Tourism Industry Council provides a range of resources through VTIC – Victorian Tourism Industry Council. Currently VTIC are offering free membership for 2020, for eligible businesses.

Vic Health have advice for food businesses and the hospitality industry in general
Restaurants and cafes are now restricted to takeaway only.  Transmission through food is unlikely and there is no evidence of this occurring with Coronavirus to date however good hygiene and sanitation are important to avoid cross-contamination.

Tourism Australia has just announced its second corona virus webinar on Friday 3 April at 2pm with PM Scott Morrison joining in. Register here. 

Series of webinars to be delivered by Tourism Australia, please keep checking the website regularly for the updates.


Mainstreet Australia is the industry association and collective voice for strip shopping centres. Their social media posts offer support and motivation to retail businesses – showcasing some great initiatives of businesses that may provide you with some inspiration and ideas on how rethink your business during challenging times.

Employment obligations

Many small businesses, in particular retailers, employ casuals and it is important to plan now on how to manage your staff and protect their welfare. At the same time, you will need to ensure you comply with your legal obligations. The Fair Work Helpline offers free help for business owners and are available 24/7.  

In this rapidly changing jobs market the Australian Government is supporting businesses and those Australians looking for work.

Jobs Hub

In this rapidly changing jobs market the Australian Government is supporting businesses and those Australians looking for work. While many businesses have been adversely affected by COVID-19 and are reducing their workforces, there are some areas of the economy which have an increased demand for workers. This site provides opportunities for both job seekers and employers. to find out more visit the Jobs Hub website.

Online and social media marketing support

During the next few months retailers will need to consider how to move their business online. Moving online can assist businesses to promote new services or products, communicate important information to customers, and encourage more online sales.

There are multiple social media channels to help small businesses adopt a digital approach – website, Facebook, Instagram, just to name a few.   

Business Victoria provides a wealth of information on how to set up a website, content writing and blogging.

ASBAS The Australian Small Business Advisory Services (ASBAS) program is delivered throughout metropolitan and regional Victoria by Melbourne Innovation Centre. The program strives to support small businesses with their online needs by offering the following – workshops, one-on-one mentoring (2 hours), online learning and webinars. 

More information 

Visit for regular updates on Council's services and remember to like the Hume City Council Facebook page. You can also email 

Updated : 2:26 PM, 3 April 2020

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