Starting a business

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If you require assistance in establishing a home based, retail or a small business in Hume, please call our Economic Development Team on 9205 2200 or email business@hume.vic.gov.au.  Our team can assist and guide you through the process if any of the information below is unclear.

First point of call

When starting a business in Hume it is important to check the Hume Planning Scheme. The planning scheme is made up a series of maps and ordinances, and depicts where the zones and overlays apply. Whether you are planning a business from home, a retail shop or business of any nature, large or small, you need to check that you are able to establish and conduct that business from the proposed location. For further information refer to the paragraph below under licences and permits.

Once you are confident that you can establish the business, there are a number of legal obligations that you need to abide by. We have listed these below.

Legal obligations

Registering a business 

A business name is the name your business operates under. You need to register a business name if you conduct business under a name other than your own. This link will set you on your way to registering your new business.

Understanding and registering for taxes

Understanding your tax requirements is essential for any business. Your business tax obligations will vary according to the type of business you run, the number of employees you have and benefits you offer. This link provides a tax topic which contains information on how to lodge and pay your taxes as well as information on the different types of taxations that may apply to your business. 

Licences and permits

It is important to have the correct business licences and permits required to legally operate your small business. This page can help you find business licence and permit information from the federal, state and territory governments.

As you have visited our council page, and may be considering operating a business within Hume, we recommend you check the Hume Planning Scheme. Please contact our Economic Development team with any specific questions that you may have.

Employing people

Good employees can be your greatest asset, and possibly your greatest cost. Recruiting and keeping the right people can play a big role in achieving business success, so it's important to plan ahead when taking on employees. If you are ready to employ people to work with you, this page will help you understand your responsibilities when dealing with staff, contractors and customers.

Fair trading

Australian federal and state laws protect you, your business and your customers from unfair trading practices. These laws, together with industry codes of practice, help your business operate fairly and competitively, and make sure your customers are properly informed and protected. 

Retail leases

The Victorian Small Business Commission (VSBC) has released an information brochure (fact sheet) Important Facts for Tenants to replace the previous information brochure on retail leases. This new fact sheet simplifies important information for tenants to assist them in deciding whether to enter into a lease. If you are considering entering a commercial lease or retail property lease for your business, this checklist may be of assistance.

Marketing and promotion

Market research

Market research is a valuable tool for all businesses. Statistics and other market research data can help you make informed decisions about the marketing of your business. Using market research, you can understand your potential customers and their needs, as well as what your competitors are doing.  

Online business

Marketing your business online through a website, blog, e-marketplace, or social media account can help you reach a larger audience. Find out how to create a successful online presence.

Franchising

If you're looking to start a business, buying into a franchise can be a good alternative to starting a unique venture. Similarly, if you're planning to expand your business, a well-managed franchising agreement can be an effective way of moving into new markets.

Additional support

Advice and support in your state or territory

When starting a business, you'll need to find out if there are specific rules and regulations that apply to each state or territory that you operate in. Though there are a lot of pointers above, if you would still like to discuss your business idea with someone or you are not sure, the Australian Government provide an Advisory Service. The Advisory Service will provide you with an experienced advisor or expert who can help solve business problems, connect you to funding and help grow your industry networks.

Grants and financial assistance

Grants, funding programs and industry assistance are available from the federal, state and territory governments. This page provides information on what grants and other assistance is available for starting and expanding your small business, research and development, innovation and exporting. When searching for funding, keep in mind that you’ll generally need to meet certain criteria to be eligible, and that aside from funding assistance, many programs can help your business by building your skills and knowledge.

Council facilitates a number of training programs that can assist you, including free mentoring services. Drop us an email at business@hume.vic.gov.au or call on 9205 2350.

Importing and exporting

Are you considering expanding your business by importing or exporting goods? There are strict regulations on importing and exporting goods, so it is vitally important that you find out what applies to you.

Training

Developing your skills and the skills of your employees can help to keep your business competitive. Investing in skills and training can increase productivity and innovation, help you attract and retain high quality employees and improve customer satisfaction.

New Enterprise Incentive Scheme (NEIS)

The New Business Assistance with NEIS provides personalised support to help you become a self-employed business owner. There are 8,600 places available nationally each year, delivered by a network of 21 NEIS providers. Applications can be made at anytime.

Exiting a business

Exiting or leaving your business with no plan can be stressful. Whether you leave your business for professional or personal reasons, make sure you plan ahead. The reasons for closing your business can be varied and may include selling, closing, dissolving the company or bankruptcy. This website will guide you through this process, and help make it as stress free as possible.