Swim School FAQs

What is Swim School?

Our Swim School is a structured program that’s designed to teach babies, children and adults how to swim and to increase their water safety skills and water awareness.
Our dedicated team of qualified Swim Teachers provide the Swim and Survive program, which is a comprehensive swimming initiative of Royal Life Saving.
Swim and Survive provides a broad, balanced program of swimming, water safety and survival skills and prepares people of all abilities for a lifetime of safe activity in, on or near the water. Our programs cater for beginners to experienced swimmers.

What swimming lessons do you provide?

Our Swim School is made up of four categories for different age groups.

  • Wonder: water familiarisation for parents and their children aged six to 36 months.
  • Courage: builds water confidence for preschool-aged children between three and five years
  • Active: swimming and water safety program for school-aged children five to 14 years.
  • Adult: lessons and programs for beginners to intermediate swimmers.

When are lessons held?

Our swimming lessons are held over 40 weeks of the Victorian primary and secondary school year, during school terms.

What Swim School membership packages are available?

We offer a Swim and Play Membership, which provides year-round access to our aquatic facilities for the student and one accompanying adult.

Benefits of the Swim and Play membership:

  • Guaranteed placement – automatic renewal ensures you keep your spot in our program
  • Convenient payments – spread your payments over the year, with 24 fortnightly direct debits from your debit or credit card 
  • No lock-in terms – cancel at any time by providing two weeks’ notice in writing
  • Family discounts – for families enrolling more than one child.

Ongoing fees (24 fortnights a year)

1 Child

2 Children

3 Children

4 Children






How long are my lessons?

Our lessons last 30 minutes each and are held once a week. 

Are lessons held on public holidays?

No, our lessons are not held on public holidays. There may be times during the year when your lesson falls on a public holiday. We do not provide make-up lessons, but Swim and Play members can still access the centre on certain public holidays. 

What qualifications do your Swim Teachers have?

Our teachers hold an AustSwim - or equivalent qualification - CPR, AND Level 2 First Aid certificate. Many have additional qualifications such as working with infants or disability.
All teachers have a current Working with Children Check.

Do I have to stay and watch my child during their lesson?

Yes, parents and guardians must actively supervise their child during their lesson.

Children under five years old:

  • Must be accompanied into the centre by a responsible parent / guardian
  • Must be constantly and actively supervised during recreational play within arm’s reach

Children under 10 years old:

  • Must be accompanied into the centre by a responsible parent / guardian
  • Must be constantly and actively supervised
  • Parents and guardians must have a clear view of their child at all times.

    Children over 10 years old:

    • For children 10 years and older, parents must use their knowledge of the child’s swimming ability and general development to determine the level of accompaniment required.

    I have more than one child, will their classes be on the same day and time?

    We try to enrol families with more than one child as close together as possible but we cannot guarantee that your children’s lessons will be held at the same time.

    I can’t make my lesson, what should I do?

    We understand that things come up from time to time, which may prevent you from attending your lesson. If you can’t make it, you don’t need to tell us in advance. We’ll see you next time.

    What time should I arrive for my lesson?

    Try to arrive 10 minutes before your lesson because we run to a strict timetable. Parking can be difficult at times, so do take this into consideration.

    What should I bring to my lesson?

    Well-fitting bathers (one-piece preferable), goggles and towel. A swimming cap is optional but encouraged. Long hair must be tied back. All learn-to-swim equipment, such as noodles and kickboards, is provided.

    For reasons of public health, parents should ensure that:

    • Children taking part in baby classes wear an aqua nappy at all times while in the pools. These are available for sale at reception.
    • Children of any age who are not toilet-trained should wear an aqua nappy while swimming.

    Does my child need goggles? 

    In the early stages, goggles are not necessary but as they start to put their faces in the water, goggles enable them to see underwater and protect their eyes.

    Can I suspend my lessons if I am unwell or injured?

    If you’re unwell or have suffered an injury that prevents you from attending your swimming lessons, you may be able to have your lessons suspended until you’re well enough to return. We will only suspend lessons for medical reasons if you provide us with a medical certificate from an approved medical practitioner, that grants you absence for a minimum of two consecutive weeks.

    I am going on holidays, can I suspend my lessons?

    No. We cannot suspend your swimming lessons if you are going on holidays.

    Are there any pension or concession discounts?

    No. As our Swim School program is already subsidised, we cannot provide any further discounts for pension or concession card holders.

    How many students are in my lesson?

    The maximum number of students in a lesson varies by age group and skill category of the swimmers.

    As a general guide, the maximum number of students enrolled in each class is:

    • Babies (months – 3-year-olds): Maximum of eight students per class
    • Pre-school (3 & 4-year-olds): Maximum of four students per class
    • School aged (5 to 14 years) beginners: Maximum of four students per class
    • School aged (5 to 14 years) intermediate: Maximum of six students per class
    • Adults: Maximum of five students per class.

    How long will it take for my child to learn how to swim?

    As with all learning for all children, the time it will take will vary for each child. Spending more time in the water will assist their learning as they have the opportunity to practise more often. Learning to swim is a difficult task as it requires the children to coordinate their arms, legs and breathing.

    Our goals are to have them enjoy their lessons and acquire skills that may one day save their lives in the process of perfecting their strokes.









    Updated : 2:02 PM, 21 May 2019

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