Parent Information


At Hume City Council, we understand that children are unique individuals and our educational program caters to each child’s individual needs. We acknowledge the diverse traditional values held by families in our communities and within our centres therefore we understand the importance of creating a warm and inviting environment.

Hume City Council's Early Years Services have developed policies for the safety and wellbeing of children and educators which can be found below.

It's hard to know what to expect when you are first enrolling in one of Hume's Early Childhood Services.  To make it easier, our Family Handbook is available for you.  The handbook is available online and at all services. 

The Family Handbook contains helpful information on what to bring on your child's first day and other useful information such as links to government sites with information about the Child Care Subsidy (CCS) and any benefits you may be entitled to.

We encourage you to become familiar with the content as there is important information that will help you ensure a smooth transition and enjoyable experience for you and your child.

Further information about our educational services is available in the foyer at each service location and the reference section of the manual provides additional resources.  You can also read the Preschool Enrolment Policy(PDF, 372KB) and Long Day Care Policy(PDF, 659KB) for further information.


For enquiries, please email us at or contact our Enrolment Officer at 9205 2538.

Hume City Council recognises that families are the primary influence in their children's lives, and have important beliefs regarding the education and care of their children and the experiences in which their children should be able to participate.

The Family, Youth and Children's Services Early Years Policy Framework provides important information and includes all relevant regulatory references, National Quality Standards and procedures in service programs.

This Framework provides detailed information which complements the Children's Services Family Handbook(PDF, 4MB)

Policies, procedures and guidelines are reviewed on a regular basis.  We welcome suggestions and feedback from families.

All documents relating to educational services are available and can be accessed in the foyer at each service.  The relevant websites and resources are included in this framework for your information.

Two options are available for viewing of this policy.  Choose to download the full policy, or select individual specific policies based on your interest.

Complete Policy


 Individual Policies

Acceptance & Refusal of Authorisations(PDF, 155KB)

Administration of First Aid(PDF, 159KB)

Administration of Medication(PDF, 192KB)

Anaphylaxis(PDF, 940KB)

Asthma(PDF, 433KB)

Child Safe Environment(PDF, 268KB)

Code of Conduct(PDF, 206KB)

Complaints & Grievances(PDF, 155KB)

Curriculum Development(PDF, 156KB)

Dealing with Infectious Diseases(PDF, 259KB)

Dealing with Medical Conditions(PDF, 137KB)

Delivery & Collection of Children(PDF, 220KB)

Determining Responsible Person(PDF, 140KB)

Diabetes(PDF, 185KB)

Emergency & Evacuation(PDF, 168KB)

Enrolment & Orientation(PDF, 169KB)

Environmental Sustainability(PDF, 169KB)

Epilepsy(PDF, 222KB)


Excursions & Incursions(PDF, 167KB)

Fees Policy(PDF, 214KB)

Food Safety(PDF, 189KB)

Hygiene(PDF, 717KB)

Incident, Injury, Trauma & Illness(PDF, 169KB)

Inclusion and Equity(PDF, 154KB)

Interactions with Children(PDF, 147KB)

Nutrition, Oral Health & Active Play(PDF, 156KB)

Participation of Volunteers & Students(PDF, 178KB)

Privacy & Confidentiality(PDF, 255KB)

Relaxation & Sleep(PDF, 176KB)

Road Safety Education & Safe Transport(PDF, 169KB)

Staffin(PDF, 165KB)g(PDF, 165KB)

Sun Protection(PDF, 147KB)

Supervision of Children(PDF, 171KB)

Water Safety(PDF, 149KB)




Hume City Council reviews policies, procedures and guidelines on a regular basis.  We welcome suggestions and feedback from families.

Other policies of interest include:

Long Day Care Policy(PDF, 659KB)

Preschool Enrolment Policy(PDF, 372KB)

Three Year Old Activity Program Policy(PDF, 145KB)

Occasional Care Policy(PDF, 120KB)