Pay your rates

Annual rates notices will arrive in September.  

Ratepayers will be issued three further instalment notices throughout the year at least 14 days before each instalment is due. In 2020/ 21 these due dates are: 

  • 30 September 2020
  • 30 November 2020
  • 28 February 2021
  • 31 May 2021

You can pay your rates in a number of different ways whether it's online, in person, over the phone or via mail. You can also set up a regular payment arrangement with Council. 

If you are experiencing extreme financial hardship please seek support through our COVID-19 rate assistance payment options.

If you have a concession card and do not already receive the Municipal Rates Concession, click here


You will need to enter the Payment Reference Number from your rates notice. This seven digit number is located next to the BPay or the POST Billpay logo on your notice.

Pay your rates 

You can also pay by:

Direct debit

You can arrange to pay your rates via direct debit or payment booklet in: 

  • Four instalments as per the due dates on your rates notice
  • Monthly payments starting 30 September and ending 31 May (9 total instalments per financial year); or
  • Weekly/ fortnightly payments

Set up a payment arrangement

Create a Centrepay deduction

Centrepay is a free bill paying service. Use Centrepay to arrange regular deductions from your Centrelink payment. 

Pay via Centrepay(PDF, 137KB)


Payment can be made by calling 13 18 16 and following the prompts.

In person

You can pay your rates at your nearest Post Office. Due to COVID-19, Council’s Customer Service Centres are closed until further notice.


Mail your cheque or money order made out to Hume City Council together with the bottom portion of your rates notice to:

Hume City Council - Rates
PO BOX 119
Dallas 3047