Coronavirus (COVID-19)

Published on 12 February 2021

Covid-19 June 2020 - Website Image 490px x 268px.png

Some Victorian Government COVID-19 restrictions will be lifted from 6pm Friday 26 March. This means:

  • Masks must be carried at all times. 
  • Masks will only need to be worn in some indoor settings, such as public transport, ride share vehicles and taxis, aged care facilities.
  • Masks are no longer required in retail settings. 
  • A maximum of 100 visitors will be allowed in the home (up from 30)
  • Outdoor gatherings have been extended to 200 people (up from 100)
  • Office buildings move to 100% capacity (up from 75%). Workplaces must have a COVIDSafe Plan, ensure workers can return in a COVIDSafe way with a density limit of 1 person per 2sqm. 
  • Indoor non-seated entertainment venues move to 75% capacity (up from 50%). A limit of 1000 people per space remains.

You can find out more by visiting the Department of Health and Human Services website or calling the Coronavirus hotline on 1800 675 398.

Please check back for updates or follow Hume City Council on Facebook.

Services and facilities

Most Council services and facilities have returned to normal hours, including:

  • Customer Service Centres (Broadmeadows, Craigieburn and Sunbury)
  • Council's tips
  • Leisure Centres (Broadmeadows, Craigieburn and Sunbury)
  • Hume Global Learning Centres (Broadmeadows, Craigieburn and Sunbury)
  • Hume Libraries (excluding the mobile library)
  • Community Centres (Broadmeadows Community Hub, Roxburgh Park Homestead, Aitken Hill Community Centre, Newbury Child and Community Centre)
  • Town Hall Broadmeadows (including StartNorth)
  • Indoor and outdoor sports facilities, barbecues and picnic areas.

Masks are not required to be worn indoors at this time, except in situations where social distancing cannot be maintained. See the 'Face Masks' tab for more information.  

Exposure sites in Hume

There are no current exposure sites listed in Hume City. 

Exposure sites are regularly updated on the Health and Human Services webpage. 

Where to get tested

We urge you to do your part and get tested - even if you only have mild symptoms. Testing is currently available for people with the following symptoms: fever, chills or sweats, cough, sore throat, shortness of breath, runny nose, and loss of sense of smell or taste.

Testing is free for everyone and takes around a minute and involves a swab from the back of your throat and nose. For more information visit the Department of Health and Human Services website.

There are a number of testing sites located in Hume City. Please check where to get tested on the Department of Health and Human Services website for the most up-to-date information or call the coronavirus hotline on 1800 675 398.

Face masks

From 6pm on Friday 26 March 2021, face masks are only required in certain scenarios. You must carry a face mask with you at all times. Face masks are currently mandatory in: 

  • Public transport or when travelling in ride shares, taxis or tour vehicles
  • Hospitals and aged care facilities
  • Rideshare vehicles and taxis

Make sure you're wearing your mask correctly by following the World Health Organisation's tips:

  • Wash your hands before touching the mask
  • Adjust the mask to your face without leaving gaps on the sides - it should cover your nose, mouth and chin
  • Avoid touching the mask
  • Wash your hands before removing the mask
  • Remove the mask using the straps
  • Store the mask in a clean plastic resealable bag
  • Wash your hands after removing the mask
  • Wash your reusable mask in hot soapy water after each use
  • Put disposable masks in your garbage bin - they are not recyclable.


Tips to wear fabric masks safely

How to wear a medical mask safely

Translated resources

The Department of Health and Human Services has translated information including factsheets and promotional materials. You can access it by visiting the Translated Resources Coronavirus page on the Department of Health and Human Services website.

Government support and assistance

The Victorian Government is providing one-off payments to financially support Victorians who are required to self-isolate or quarantine due to coronavirus (COVID-19) and may miss out on paid work as a result.
The support includes the following:
  • A one-off $450 payment for Victorian workers who are required to self-isolate while they wait for the results of their coronavirus (COVID-19) test.
  • A one-off $1500 payment to support Victorian workers who have been told to self-isolate or quarantine at home because they have either been diagnosed with coronavirus (COVID-19) or are a close contact of a confirmed case. Or they have been told that their child needs to self-isolate or quarantine at home because they are either diagnosed with coronavirus (COVID-19) or are a close contact of a confirmed case.

To find out more visit the Department of Health and Human Services Coronavirus (COVID-19) worker support payment page.

Immediate relief while you wait for your coronavirus worker support payment

If you need immediate relief while you wait for your coronavirus worker support payment to be processed by the Victorian Government, you can call Council on 9356 6190. Our team will assist in organising any basic necessities you may need. We'll also make sure you have ongoing social support by putting you in contact with someone at DPV Health.

Community groups providing assistance

If you need help, please contact one of these agencies. Alternatively, you can download our guide of service providers in Hume City providing emergency relief and assistance.


Food (meals,
packages or

Toiletries  Phonecards/
Location Contact
 yes  yes yes yes  Craigieburn
ph: 0408 129 590
Banksia Gardens
Community Services 
 yes yes yes yes Broadmeadows
ph: 9309 8531  
Brotherhood of
St Laurence

 Please contact via email:

SunRanges Inc
yes yes yes    Sunbury
ph: 9740 5061 
 yes        Broadmeadows
9302 2131
Thursdays only, by appointment
 DPV Health  yes yes
ph: 1300 234 263
Khalsa Darbar yes   yes   Mickleham  Facebook
Northpoint Centre
Food Pantry 
 yes   yes   Craigieburn
ph: 9308 1477  
Sri Guru
Singh Sabha 
 yes   yes    Craigieburn 
St Dominic's  yes yes yes yes Broadmeadows
ph: 9309 4146
St Vincent De Paul
  yes  yes   Sunbury
ph: 1800 305 330
The Salvation Army yes   yes    Craigieburn
ph: 8339 4987 
Community House

 yes        Tullamarine
ph: 9338 9072
Uniting Care yes  yes yes yes Broadmeadows
ph: 9351 3600 


Business support

Visit the Business Victoria website to find out about support for businesses.

Tagged as: