Metro Access

What is Metro Access?

Metro Access is a key initiative of the State Disability Plan 2002-2012 - Department of Human Services Disability Services Community Building Program. It is implemented in partnership with local government.

Accessible Business Guide

Link to Accessible Business Guide March 2011.doc
This Guide provides a range of practical strategies for attracting more customers to your business, by providing "good access" for all.

How does Metro Access Work?

Metro Access assists the community to include people with a disability and their families and carers by:

  • Helping people and organisations work together more effectively
  • Raising awareness about the needs and aspirations of people with a disability
  • Developing and implementing responses to community priorities
  • Supporting service providers to assist people with a disability to live the lives they choose
  • Developing easy ways for people to access the information they need about services, community activities and issues.

Current Metro Access Projects in Hume

  • Recharge Scheme across 32 businesses in Hume
  • Audio Hume Pride, community magazine
  • Disability Action Team
  • Supporting development of BoilOver Theatre Company in Sunbury
  • The Built environment
  • Disability Awareness and access Training
  • Best Practice Seminars - quarterly
  • Good Business Guide for Businesses across Hume
  • Working with Respite Network to promote Respite options in North West - Respite Expo June 2009
  • Supporting Discomania dance event
  • Submission to Federal National Disability Strategy
  • Developing Councils systems of access and communication - National Relay Service
  • Supporting Big Issue Street Soccer Program in partnership with Banksia Gardens Community Community Centre and Centre for Multicultural Youth to be inclusive of players of all abilities
  • Representation across a range of disability and community networks.

Hume Disability Action Plan Capital Works Project

In 2011 Hume City Council was successful in securing $100,000 from the Department of Families, Housing, Community Services and Indigenous Affairs through the Accessible Communities program to undertake improvements to six community facilities in southern Hume in order to provide access for all.

The six facilities chosen for upgrades were highlighted through Council’s building audits and required a range of works to be undertaken to make them more accessible, including reconfiguring building entries, constructing accessible paths of travel from carparks to the buildings and improving toilet facilities and reception areas.

The six facilities upgraded were:

  • Gladstone Park Senior Citizens Centre
  • Westmeadows Community Centre
  • Tullamarine Library
  • Tullamarine Community House
  • Westmeadows Hall
  • Tullamarine Public Hall

This project has made it possible for people with disabilities to better access services, meetings and events and provide more opportunities for engagement, social inclusion and community.

The Hume Disability Action Plan Capital Works project is funded by the Australian Government Department of Families, Housing, Community Services and Indigenous Affairs. 

Talking Hume Pride

Talking Hume Pride is an audio version of Hume City Council's Community Magazine.

If you or someone you know could benefit from receiving Hume Pride on a CD, contact our Metro Access Project Officer on 9205 2200.

Disability Services Directory

Hume City Council offers an extensive range of services and programs for people with disabilities, elderly people and their carers.

The Hume City Council Disability Services Directory 2010 is a project of the Metro Access Initiative, a partnership between Hume City Council and the Department of Human Services.

Link to Disability Services Directory.pdf 

Visit our Community Directory

Disability Action Plan

Link to Disability Action Plan 2012-2016.pdf (PDF)
Disability Action Plan 2012-2016.doc (Word document)

Useful Links

Hume City Council is not responsible for the accuracy or reliability of content on external linked web sites. Linked web sites will open in a new browser window.

Recharge Scheme
National Relay Service
Australian Human Rights Commission
Victorian Equal Opportunity and Human Rights Commission
disAbilityconnections (Victoria) - formerly the Western Region Disability Network (WRDN)
"Tell Someone": Family Violence Education Website


Updated : 12:45 PM, 27 July 2017

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