Home Care Packages

Hume City Council has a long and proud history of connecting with its residents to support them to remain living independently in their own homes for as long as possible.

We believe older people should be valued and respected, connected to their communities and in control of their lives. Your Case Manager works closely with you to coordinate an individual package of care that will support your lifestyle at home.

What types of packages are available?

There are four levels of Home Care Packages, which are designed to give you the care you need:

  • Level 1: supports residents with basic care requirements
  • Level 2: supports residents with low-level care needs
  • Level 3: supports residents with intermediate care needs
  • Level 4: supports residents with high-level care needs

Services and support available under Home Care Packages

Home Care Packages are flexible and offer a broad range of services. Depending on your needs, services can include:

  • Domestic assistance: cleaning and laundry
  • Personal care: assistance with bathing, showering, grooming and dressing
  • Transport: to assist you to access your community, complete shopping, attend health care appointments and social activities
  • Planned activity groups and community programs: including day programs and outings
  • Home Maintenance and Gardening Services: general repairs, changing light globes and tap washers, building small ramps and installation of smoke detectors and battery replacement, garden maintenance
  • Nutrition and Meal Preparation: assistance with preparing meals at home, assistance with feeding, provision of supplements, dietetics
  • Clinical Care: nursing, allied health and therapy services such as physiotherapy, occupational or physical therapy, podiatry
  • Case Management: Hume City Council provides quality case management with a very personal approach to ensure you are receiving the service that you need. Your Case Manager has a thorough understanding of your local community and will support you to be linked in with services that meet your individual needs.

By choosing Hume City Council as your package provider, you can continue with the services that you may have been receiving through the Commonwealth Home Support Program, with minimal disruption or change and with the staff you know and trust. You will also have the ability to choose care from a range of other external providers. Our fees and services prices are competitive. Call 9205 2200 for more information.


To be eligible for a Home Care Package, you must undergo an assessment with the Aged Care Assessment Service (ACAS). The ACAS will approve your level of package based on your needs and individual circumstances. For further information about assessment for a Home Care Package please visit the My Aged Care or call 1800 200 422. 



Updated : 3:20 PM, 17 July 2018

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