The quickest way to request a copy of your rates notice is to visit us in person at one of our Customer Service Centres.
You can request a copy of a rates notice if you are:
If you are a Tenant or an owner without a Rate notice, the quickest way to request a copy of your rates notice is to visit us in person at our Broadmeadows, Sunbury or Craigieburn customer service centres between 8am-5pm Monday to Friday.
Make sure to bring current identification with your name and address. Eg: drivers licence, concession card etc
1079 Pascoe Vale Road, Broadmeadows
75-95 Central Park Avenue, Craigieburn
44 Macedon Street, Sunbury
If you are an owner with eNotices, you can log into your eNotice account and print current and previous Rates notices. You no longer need a rates notice to go to the tip, just show proof of address to use your waste vouchers.
Log into eNotices
Forgotten your password
You can request a copy of your rates notice by contacting us via mail.
Download the request form and send it to:
Hume City Council PO Box 119 Dallas Vic 3047
Online requests for this service can take up to 10 business days to be processed.
Request a copy of a rates notice
To protect your privacy, we cannot send a copy of a rates notice to anyone other than who it was sent to originally. If this needs to change, the property owner can update these details online.
Tip passes have been replaced by flexible waste vouchers. To use your waste vouchers when you visit a Resource Recovery Centre, simply show proof of Hume residency at the gatehouse (e.g. your driver's licence). You can also use your waste vouchers to book hard waste and bundled branch collections. Find out more about your waste vouchers here.