We understand COVID-19 continues to have an impact on our community. To support ratepayers and our community, we continue to support a range of initiatives. 

We're providing flexible payment options for those in financial hardship. If you’re having trouble paying your rates you can apply for the following:

  • A weekly, fortnightly or monthly payment plan
  • Change an existing payment plan

We encourage ratepayers who can continue to make payments to please do so. The legislated penalty interest rate will apply to any outstanding balances as of 1 July 2021. 

Please wait until you receive your notice before applying for a payment arrangement as you will need important information such as your property reference number and the total amount owing to submit your application. 

In your application form, you can use our online rates payment calculator to help choose the best option for you.