We understand coronavirus continues to have an enormous impact on our community. To support ratepayers and our community, we have introduced a range of initiatives. 

We're providing flexible payment options, including the option to defer rates without interest until 31 June 2021, for those in extreme hardship. 

If you’re having trouble paying your rates due to COVID-19, you can apply for the following:

  • A weekly, fortnightly or monthly payment plan
  • Change an existing COVID-19 payment plan
  • Defer your rates

We encourage ratepayers who can continue to make payments to please do so. The legislated penalty interest rate will apply to any outstanding balances as of 1 July 2021. 

Please wait until you receive your notice before applying for a payment arrangement as you will need important information such as your property reference number and the total amount owing to submit your application. In your application form, you can use our online rates payment calculator to help choose the best option for you. 

Apply here