Hard waste collections

Hard waste collections are available to help you get rid of items that can't be put in your household bins. All Hume residents, including renters, can use their waste vouchers to book free hard waste collections.

Before you book:

  • Only accepted items will be collected. Check what we can accept.
  • Hard waste must be kept on your front lawn or driveway for collection. Items placed on the nature strip without permission may incur fines.

    If this is an issue, call 9205 2200 (option 3) to discuss your options prior to booking.

  • If you live in a unit, townhouse or apartment:
    • Call 9205 2200 (select option 3) to book and confirm where to put your hard waste for collection.
    • Let your Facilities Manager or Body Corporate know you have booked a collection and where the waste will be collected from.

Please book your hard waste collection before placing items out for collection. By booking, you confirm you have read and accept the conditions of service.

Book a hard waste collection online

Alternatively, call 9205 2200 and press option 3 to book your collection (Monday to Friday, 8am – 5pm).

We can also collect your unwanted tree branches. Find out more about booking a bundled branch collection.


Please book your hard waste collection before putting items out.

Check the list of accepted items before booking. Only accepted items will be collected.

When to put your items out for collection:

  • Place items out the weekend prior (no later than 6am Monday) to your collection week.
  • Refer to your booking confirmation for your collection week.

Where to place your items:

  • Keep items on your front lawn, driveway, or an alternate Council-approved location.
  • Keep items within 2 metres of your property boundary or fence.
  • Ensure your waste can be collected safely:
    • Keep any gates open and/or provide driveway access. Gate openings need to be wide enough to safely carry items through.
    • Keep items away from buildings, fences or cars.
    • Place items neatly. Do not stack items above 1 metre (waist height) high.
  • Only put items out that you want collected. Other items near hard waste or bundled branch piles may be taken by mistake and no compensation will be given.

If we are unable to safely access and remove your hard waste items, your collection may not take place. If this happens, we will leave a note and you will need to move the items and re-book your collection.


Please note that we are still updating the hard waste booking system in line with the new waste vouchers.

When you make a booking, you will be asked how much waste you are putting out for collection.

The options available for the 1 October 2023 to 30 September 2024 rates period are:

  • 3 cubic metres (3m long x 1m wide x 1m high)
    Equivalent to one annual hard waste entitlement
  • 6 cubic metres (6m long x 1m wide x 1m high, or 3m long x 2m wide x 1m high)
    Equivalent to two annual hard waste entitlements

Your hard waste must fit within the area specified for your booking.

From 1 July 2024, you will be able to use your five annual waste vouchers to book hard waste collections. Each waste voucher allows the disposal of up to 2m3 of waste. You can use up to three waste vouchers in one hard waste booking. During this transition period, please book the closest size available on the booking form or call us on 9205 2200 (option 3) for assistance.

Example collection size area:

example image of hard waste collection size  

The following items are accepted for hard waste collection:

  • Mattresses and bed bases
  • Household furniture and toys
  • Electronic items (remove batteries and dispose of them safely at a battery recycling station)
  • Whitegoods such as fridges (remove doors), dishwashers, washing machines
  • Air conditioners and hot water units
  • Car and 4WD tyres (rims must be separated)
  • Computers, televisions and electrical equipment
  • Scrap metal, tools and equipment including car parts, lawn mowers, roof iron and guttering
  • Carpet (rolled and tied, cut in to bundles no more than 1.5m in length and 30kg each)
  • Pottery, ceramics and chinaware
  • Sheet glass (wrapped securely and clearly marked 'glass')
  • Metal tanks, drums and paint tins (must be open/unlidded, rinsed, empty) 
  • Trash and treasure items
  • Fences and scrap fencing (bundled with nails removed or hammered down. Bundles must be suitable for one person to lift above shoulder height)
  • Wood/timber (bundled, no more than 1.5m in length and 1m in width. No tree branches)

The following items are not accepted for hard waste collection:

  • Items or bundles weighing more than 30kg each (excluding household appliances)
  • Items or bundles 1.5m or longer
  • Building materials (including bricks, concrete, excavation material, plaster, dirt or stones)
  • Commercial or industrial trade wastes
  • Batteries
  • Household garbage
  • Household recyclable goods
  • Hazardous and/or offensive wastes (including asbestos)
  • Car engines
  • Truck and tractor tyres
  • Unwrapped panes of broken glass
  • Garden waste (drop off for free at Hume Clean Days) or tree branches (book a bundled branch collection)
  • Timber pallets
  • Clothes and shoes
  • Water tanks

Hard waste collections can only be booked using available waste vouchers. The waste vouchers: general conditions apply in addition to the following:

  • A maximum of three vouchers (up to 6 cubic metres of waste) can be used at once.
  • Bookings must be made at a Hume residential address with Council’s appointed contractor.
  • A collection must be booked prior to putting accepted items out for collection.
  • Items must be kept on the front lawn, driveway, or other Council-approved location for collection.
  • Items must be placed in accordance to preparing for your collection.
  • Only accepted items will be collected. You are responsible for removing and correctly disposing of any uncollected items within 24 hours.
  • Items placed on the nature strip without approval may incur fines.
  • Tree branches will not be collected unless a branch booking has also been made.
  • Additional waste above your booking size may not be collected. If it is, the number of vouchers redeemed against your property may be adjusted and will be equivalent to the total waste collected.
  • Uncollected items must be returned to your property within 24 hours and correctly dispose of using alternate disposal methods

Waste Vouchers: General Conditions

  • Waste vouchers are available to Hume residents and residential ratepayers.
  • Vouchers are automatically allocated each year between 1 July and 30 June. No physical vouchers are provided.
  • Vouchers can be used to book hard waste collections, bundled branch collections and/or to take waste to our Resource Recovery Centres for free.
  • Each voucher allows up to 2 cubic metres of accepted waste to be disposed of. This provides a total of 10 cubic metres of waste that can be disposed of for free each year.
  • Vouchers cannot be transferred or redeemed for cash.
  • Unused vouchers as at 11.59pm 30 June each year will not be accumulated into the following financial year.

Resource Recovery Centres

Visit our Resource Recovery Centres in Campbellfield and Sunbury to drop off accepted items. Find out more about our Resource Recovery Centres.

Donation and recycling

If items are in good condition, consider one of the following options:

  • Donate items to your local charity store or arrange for the charity to collect your items.
  • Promote your unwanted items on social networking sites such as BuySwapSell or on your Facebook page
  • Sell item(s) online through sites such as eBay and Gumtree or advertise in the local paper.
  • Post your items on a reuse website such as Freecycle.
  • Hold a garage sale.

Enable Australia offers a free drop off service for e-waste in Broadmeadows. The following items can be dropped off free of charge:

  • Computers
  • Laptops
  • LCD monitors
  • Printers
  • Keyboards, mice and cables
  • Server and networking equipment
  • Phones

Diabetes Australia can pick up unwanted clothing, household linen, books, homewares and small kitchen items in good condition. Items will be made available for resale in Savers Stores, with proceeds funding Diabetes Australia's health and welfare programs.