Get a copy of your notice or tip pass

The quickest way to request a copy of your rates notice or tip pass is to visit us in person at our Broadmeadows, Sunbury or Craigieburn customer service centres between 9am - 4pm, Monday - Friday. Please note these hours may vary under Victorian Government restrictions due to COVID-19.

Online requests for this service can take up to 10 business days to be processed. 

You can request a copy of a rates notice or tip pass online if you are:

  • the owner of a property
  • responsible for paying the rates at a retirement village, commercial or industrial property
  • a property manager who has authorisation on the property
  • another authorised person such as a family member

Request a copy of a rates notice or tip pass

If you would prefer to download and print your request to send in the post, click here(PDF, 54KB).

To protect your privacy, we cannot send a copy of a rates notice to anyone other than who it was sent to originally. If this needs to change, the property owner can update these details online