You are able to appeal, or request an internal review of your infringement, if you believe there are grounds for the fine to be withdrawn.
You can only request one review of your infringement, which means you must provide all the relevant details with your application to help us make a decision.
Your infringement will be put on hold whilst a review is undertaken and you will be advised of the outcome in writing.
You can submit your application for an internal review online.
Apply now
To check the status of your application, click on this link.
All applications for review of a parking infringement notice are processed in the first instance by Council's contractor, Data Consultants Australia (DCA). DCA provides Council with administrative assistance in the infringement review process. The review decision is made by a Council staff member in accordance with the requirements of the Infringements Act 2006.
When you apply for an internal review, you will need to provide a reason. Use one of the below reasons for review in your application:
- Contrary to law: you believe the infringement notice is invalid, was improperly issued to you or you did not commit an offence.
- Exceptional circumstances: there were extraordinary or unavoidable circumstances that were outside of your control which could excuse the conduct for which the infringement notice was issued.
- Mistake of identity: you believe you were not the person who committed the offence and the fine was issued to you by mistake.
- Person unaware: you were unaware of the infringement notice being issued and are seeking to have the additional costs withdrawn. The original penalty amount will still need to be paid. To apply for a review on this ground, you must submit your application within 14 days of becoming aware of the infringement. You should include evidence showing why you were unaware of the infringement. This may include documentation to show you were overseas or that you recently moved house, or a police report to show your mail was stolen.
- Special circumstances: you had significantly reduced capacity to either understand or control the conduct that led to the offence due to:
Unable to submit your appeal online?
If you are unable to submit your application online, you may send an email to contact@data.com.au or a letter by post to:
Hume City Council Parking Infringements
GPO Box 425
Melbourne Vic 3001
Special circumstances
If you had a mental or intellectual condition or illness, were homeless, experiencing family violence, or had a serious drug or alcohol addiction at the time of the offence, or you were experiencing a long term condition or circumstance which makes it impracticable to pay the infringement penalty or otherwise deal with the infringement, you may be able to apply to have the infringement reviewed under special circumstances.
Supporting documentation will need to be provided to support your application. This supporting letter can be from one of the following:
- in the case of a mental or intellectual condition:
-
general practitioner
- psychologist or psychiatrist
- psychiatric nurse.
- in the case of a serious addiction to drugs or alcohol:
- general practitioner
- psychologist or psychiatrist
- case manager (from a community or social work facility)
- accredited drug treatment agency
- drug counsellor.
- in the case of homelessness:
- general practitioner
- psychiatrist
- case worker or social worker
- health or community welfare service provider.
- in the case of family violence:
- medical practitioner
- Victoria Police
- family violence case worker or social worker
- health or community welfare service provider.
- in the case of a long term condition or circumstance:
- medical practitioner
- psychiatrist
- psychologist
- case worker or social worker
- Victoria Police (for family violence related circumstances)
- health or community welfare service provider
- accredited drug treatment agency (for substance abuse related circumstances)
- drug counsellor (for substance abuse related circumstances)
The documentation provided should include:
- details of the person providing the information including their name, position and qualifications
- the relationship the person has with you
- a submission about your condition or situation
- an assessment on whether you condition or situation resulted in you having significantly reduced capacity to understand or control the conduct constituting the offence, or makes it impracticable for you to deal with your infringement.
Grounds for an appeal that will not be considered
The following are not considered valid reasons for withdrawing a fine:
- Not being aware of the Road Rules
- Being new to, or unfamiliar with the area
- Being delayed at a meeting or appointment
- Not noticing the sign or noticing the sign had changed
- Poor visibility due to weather
- Stopping for a short time in a prohibited area, with the engine running
- Parking in a permit zone without a permit or parking in the wrong permit zone
- Being unable to leave work to move your vehicle.
How is the appeal reviewed?
Once your appeal has been received, your infringement will be placed on hold and a review will be undertaken by an independent review panel from the Infringement Management department.
The review will consider:
- the information collected by the issuing officer
- the circumstances outlined in your appeal, and any supporting documentation provided
- Council policy or guidelines relevant to the offence
- requirements under the relevant legislation.
What happens next?
When deciding on a review, Council may:
- request additional information be provided
- uphold and confirm the decision to issue the infringement notice. In this case a new due date for payment will be provided
- withdraw the infringement notice and take no further action
- withdraw the infringement notice and issue an Official Warning
- withdraw the infringement notice and refer the matter to the Magistrates Court.
You will be notified of the outcome of the appeal in writing.