FAQs

Getting to Sunbury '24 Festival

Public Transport

Patrons are encouraged to use public transport. Plan your journey with Public Transport Victoria. The nearest bus stop to the venue is located on Macedon Street. Trains operate to Sunbury from Melbourne CBD on the Sunbury Metro Line and from Bendigo on V-Line. Please note on Saturday 13 April buses will replace trains on the Sunbury line between North Melbourne and Sunshine due to works. Visit Public Transport Victoria to find out more about this disruption and plan your journey accordingly. 

Shuttle buses

Shuttle buses will be operating on a loop from Sunbury Station to Hume Global Learning Centre car park off Brook St (Sunbury Library) to Event Main Gate via Eadie St. These will run between 12:30pm – 10:30pm. 

Parking and pick up/drop off zones

Some parking is available at the Hume Global Learning Centre – Sunbury. Free festival shuttles will be regularly stopping at this car park as well as the Sunbury Train Station to take patrons to and from the festival.   

Drop off and pick up zones are accessible in Eadie St. Enter via Aitken St and exit via Powlett St. These streets will be turned into a one-way street for the festival and no parking is available in this area. Please ensure that you do not leave vehicles unattended at any time.  

Festival entry

The main entry/exit gate will be accessible via Eadie Street where a high number of ticketing staff will be available to manage queues accordingly. A secondary entry gate will be accessible via Vaughan Street. You can also access the via Goonawarra, the bridge will be open. Tickets are required to be pre-purchased. The event is sold out. We anticipate that there will be a need to queue for entry or exit at certain times.  

Please always cross the roads with care using traffic lights and marked pedestrian crossings. Temporary crossings will be placed on Macedon St between Aitken and Vaughan St. Please follow instructions from Event Staff, Security and Traffic Controllers when arriving or leaving the venue.  

Safety 

Security   

Security and police personnel will be on site. Aggressive anti-social behaviour or intoxication will not be tolerated and will result in ejection from the festival, without the possibility of re-entry.

First aid

First aid will be centrally located, next to the Festival Information marquee. If you or someone needs first aid, please alert security or a staff member.

Lost children   

Anyone under the age of 18 years must be always supervised by a parent/guardian.  

The lost child meeting point is the festival information marquee. 

Patrons will be encouraged upon entry to write the phone number of the parent/guardian on the underage wristband that will be distributed.   

Emergency   

If there is an emergency, you may be required to evacuate the site. Please remain calm and follow instructions from staff and emergency services.

Stage Lighting Warning 

Lighting effects including strobe and flicker may be used at the event.

COVID-19   

Our events will run under the state specific public event guidelines and requirements. We ask that you follow COVID-Safe practices and stay home if you are feeling unwell. Guidelines and requirements may vary from state to state and can be found on the BetterHealth website.

Pets

Pets are not permitted at this festival. Assistance animals are allowed.

What you can bring to the festival

• BYO standard sized camping chair (back of chair no higher than 100cm).  
• Picnic rugs  
• Sealed soft drinks and water (no glass).  
• Empty drink bottles to use at our free water stations.  
• You are welcome to BYO food for personal consumption. We would prefer you to support the local food businesses (if possible) on site who will have an array of food to purchase. Please do not bring metal cutlery (including cheese knives). Every attempt is made to ensure all dietary requirements are catered for by the food vendors, however, if you have a specific dietary requirement, it is advised to bring your own food.  
• Wear appropriate footwear. The festival site is sloped and uneven in areas. 
• If the forecast is for rain, please bring suitable shoes, a poncho or raincoat.  
• Umbrellas are permitted however they are not to be used during performances in front of the stage.
• Bring sunscreen and a hat! Please note: The Nook is a shady park with lots of trees but there are limited sheltered areas - come prepared for rain or shine. 

Prohibited items

• All drinks are prohibited, except for sealed water and soft drinks or empty drink bottles  
• Metal cutlery including cheese knives 
• Selfie and Go Pro sticks. 
• Aerosols, sunshades, tents and tables 
• Glass - this includes wine glasses, jars, perfume, makeup, or any other containers or items made of glass 
• Professional cameras (including SLR's & any camera with a removable lens) and sound and video recording equipment.  
• Pets (other than assistance dogs).  
• Beanbags, blow-up air chairs or lounges. 
• Alcohol or illicit substances 
• Gang patches or paraphernalia 
• Dangerous items/weapons - including but not limited to knives, flares, fireworks and laser pointers 
• Banners or signs deemed offensive or too large by Event Staff 
• Any other item Event Staff deem to be inappropriate, prohibited, or a danger or inconvenience to other attendees 

There will be a security check at the gate and prohibited items will be confiscated. Hume City Council does not take any responsibility for confiscated items.

Refusal of entry

Patrons will be refused entry if they: 

• Appear to be intoxicated or under the influence of drugs/narcotics
• Refuse to comply with requests from security and/or gate staff
• Have no valid entry ticket or accreditation

All patrons and their possessions may be subject to a search prior to being granted entry into the venue. Refusal to be searched will result in denied entry to the venue. 
 
Patrons and their possessions may also be searched during an event. Any refusal to be searched will result in eviction from the venue. 

Accessibility

We have endeavoured to make this event as accessible as possible. Should you have any questions regarding access, please contact us at events@hume.vic.gov.au 48 hours before the event.  

Accessible parking is available for a limited number of vehicles via Vaughan Street, Sunbury. Please have your accessible parking pass visible and advise the traffic marshal who will show you to the closest available parking space.  

Drop off and pick up zones are accessible via Eadie Street. Enter via Aitken St and exit via Powlett St. These streets will be turned into a one-way street for the festival.  

All public transport (trains and buses) within the PTV network in and around Sunbury are accessible. Festival shuttle buses will also be running free of charge in a circuit between the festival site at The Nook, Sunbury Train Station and the Hume Global Learning Centre car park off Brook St (Sunbury Library). The festival shuttles will be accessible.  

The site features existing gravel and concrete paths. We have made every effort to consider the accessibility needs of all with continuous paths to key areas around the site. Please note that the due to the park nature of this site, areas are uneven and sloped. The site is step-free. 

A limited capacity accessible viewing area will be available in view of the stage. This is open to everyone with accessibility needs, and a companion.  

Accessible toilets are available within the existing facilities at the festival site (near the accessible platform). An additional accessible toilet will be in located in the toilet block at the Eadie Street end of the site. 

Amenities 

Drinking water will be available. Empty drink bottles can be brought into the venue to use at our free water stations.  

Portaloos and accessible toilets will be located in two areas on site for your use. 

A baby change table is located in the permanent bathroom facilities on site, near the accessible platform. 

There will be a dedicated smoking zone for patrons in the area shown on the public map. The rest of the festival is smoke free. 

A limited number of chairs, tables and shade umbrellas will be available in the food zones. This furniture is not to be moved. We recommend patrons BYO camp chairs (back of chair no higher than 100cm).  

Frequently Asked Questions