Visitor Economy Support

VTIC has launched a new VTIC Industry Support Hub, designed to assist tourism businesses across Victoria to navigate the extreme challenges that have been presented with the COVID-19 pandemic. The hub includes an extensive range of business support resources and tools in a central location to guide business planning and ultimate recovery.

The Victorian Tourism Industry Council (VTIC) is currently offering free membership options for eligible businesses.   

Visit Consumer Affairs Victoria for guidance on how to manage customer cancellations.  

Visit Victoria has provided some useful industry tools and resources. 

Domestic impact of COVID-19 and how wine businesses are adapting.

An online space for hospitality professionals to come together and discuss how they are dealing with the impact of COVID-19 in our industry.

R U Ok? is working with the hospitality sector to find better ways to ensure the industry is equipped to handle the pressures that come with what is an exciting, yet demanding, workplace. The campaign shows that supporting a workmate who's struggling is important and can start with a simple question, "Are you OK?" 

As part of the national Quality Tourism Framework, the new COVID Clean module can provide core base-practices that businesses can employ in operating safely in the current environment. Based on the Safe Work Australia guidelines, the COVID Clean module covers the steps businesses should be taking to provide a hygienic environment for staff and visitors. As part of the COVID Clean module and eligibility to use the logo, businesses who are not currently accredited must also complete Level One accreditation (free to the end of 2020). Register for the COVID Clean module.