Resources and Support
There is a wide range of information, resources and tools available to assist and navigate your tourism or hospitality business through the current challenges. Information and advice changes daily, so we encourage you to continually check our pages for general updates.
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Consumer Affairs Victoria
Visit Consumer Affairs Victoria for guidance on how to manage customer cancellations.
Free- Australian Tourism Data Warehouse (ATDW) Listing
ATDW listings are promoted across visitvictoria.com and other official tourism websites. Businesses looking to maximise their exposure through the marketing programs and activities of Visit Victoria should ensure they have an up to date ATDW listing with engaging images and copy. Australian Tourism Data Warehouse (ATDW) business listings are temporarily free. See more information on how to create or renew an ATDW business listing.
Grants and support for tourism businesses
Visit the tourism grants portal, your one-stop shop for available Federal and State Government grants to help your tourism business to succeed.
Restaurant & Catering Association of Australia (R&CA)
Restaurant & Catering Australia
(R&CA) is the peak industry body representing over 55,000 cafes, restaurants and catering businesses across Australia. The members of R&CA are owners and operators of restaurants, cafes, coffee shops, catering companies, takeaway businesses, and function centres.
R U OK? In Hospitality?
R U Ok? is working with the hospitality sector to find better ways to ensure the industry is equipped to handle the pressures that come with what is an exciting, yet demanding, workplace. The campaign shows that supporting a workmate who's struggling is important and can start with a simple question, "Are you OK?"
Visit Tourism Australia for the latest updates, including weekly webinars.
Victoria Tourism Industry Council (VTIC)
VTIC has launched a VTIC Industry Support Hub, designed to assist tourism businesses across Victoria to navigate the extreme challenges that have been presented with the COVID-19 pandemic. The hub includes an extensive range of business support resources and tools in a central location to guide business planning and ultimate recovery.
Visit Victoria Tourism Industry Council for more information.
Victorian Government’s lead tourism agency. Here you will find detailed information on a range of resources from Visit Victoria and the broader industry including starting a tourism business, tourism excellence, business development, sustainable tourism, Victorian Tourism Awards, marketing opportunities, tips on working with the media, crisis resources and useful facts and figures.
Visit Business Victoria for information on Victoria's tourism industry resources.
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