Visitor Economy Support

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Tourism Events

There is a wide range of information, resources and tools available to assist and navigate your tourism or hospitality business through the current challenges. Information and advice changes daily, so we encourage you to continually check our pages for general updates.

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Live Performance Support Program (Presenters) Round Two

Open to presenters with the right to hold, cancel or re-schedule an event, collect the proceeds from ticket sales or re-locate a given live performance event/s. This includes producers, promoters, venue owners or artists promoting their own show. Applicants can apply for either $7000 or $5000 for one event, and a further $5000 for a second event. Program guidelines, including eligibility and how to apply, are available here.


Live Performance Support Program (Suppliers) Round Two

Open to contracted suppliers, including performers, crew, technicians and engineers. Suppliers may be eligible for a grant of either $200 or $500, depending on the level of loss or unrecoverable costs incurred for each event. Suppliers may apply for up to 20 events. Program guidelines, including eligibility and how to apply, are available here.


COVID-19 Vaccinations and the Workplace Employer Guide

Restaurant and Catering Association Australia (RC&A) in collaboration with ACCI's Workplace Relations and WH&S team have prepared a comprehensive guide for employers and employees in hospitality on COVID-19 Vaccinations and the Workplace. For a copy of the guide click here.


Restaurant & Catering Association of Australia (R&CA) PaTH program 

R&CA has launched the national PaTH program. This youth employment program is tailored to engage with local businesses and assist the hospitality and tourism sector to attract workers, providing young job seekers the opportunity to gain tactile and holistic skills that are transferrable for use in the hospitality industry and assisting them to gain meaningful local employment.  Hume City Council is currently working with R&CA to facilitate the program in Hume.


Victoria Tourism Industry Council (VTIC)- Mental health and wellbeing support

VTIC are offering wellbeing consultations, financial counselling, and business advisory support. Contact Dannii, VTIC’s dedicated mental health clinician/consultant directly for further advice and support on 03 7035 5732 or email Dannii also shares 5 tips for coping with lockdown here. The Partners In Wellbeing Helpline is also available on 1300 375 330 and web chat support is available via the website


Grants and support for tourism businesses

Visit the tourism grants portal, your one-stop shop for available Federal and State Government grants to help your tourism business to succeed.


Free- Australian Tourism Data Warehouse (ATDW) Listing 

ATDW listings are promoted across and other official tourism websites. Businesses looking to maximise their exposure through the marketing programs and activities of Visit Victoria should ensure they have an up to date ATDW listing with engaging images and copy. Australian Tourism Data Warehouse (ATDW) business listings are free until 30 June 2022 (a saving of $295). For more information on how to create or renew an ATDW business listing click here


Visit Tourism Australia for the latest updates, including weekly webinars.


Tourism Resources 

There is a range of useful information, resources and support to help your tourism or hospitality business during the crisis.

Industry Support Hub

VTIC has launched a new VTIC Industry Support Hub, designed to assist tourism businesses across Victoria to navigate the extreme challenges that have been presented with the COVID-19 pandemic. The hub includes an extensive range of business support resources and tools in a central location to guide business planning and ultimate recovery.

The Victorian Tourism Industry Council (VTIC) is currently offering free membership options for eligible businesses.   

Visit Consumer Affairs Victoria for guidance on how to manage customer cancellations.  

Visit Victoria has provided some useful industry tools and resources. 

Domestic impact of COVID-19 and how wine businesses are adapting.

An online space for hospitality professionals to come together and discuss how they are dealing with the impact of COVID-19 in our industry.

R U Ok? In Hospitality?

R U Ok? is working with the hospitality sector to find better ways to ensure the industry is equipped to handle the pressures that come with what is an exciting, yet demanding, workplace. The campaign shows that supporting a workmate who's struggling is important and can start with a simple question, "Are you OK?" 


Free COVID Clean module through Quality Tourism Framework

As part of the national Quality Tourism Framework, the new COVID Clean module can provide core base-practices that businesses can employ in operating safely in the current environment. Based on the Safe Work Australia guidelines, the COVID Clean module covers the steps businesses should be taking to provide a hygienic environment for staff and visitors. As part of the COVID Clean module and eligibility to use the logo, businesses who are not currently accredited must also complete Level One accreditation (free to the end of 2020). Register for the COVID Clean module.



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