Business Support and Advice

Council is committed to supporting local businesses during this time and will continue to keep you updated on relevant and important information following advice from the Victorian Government and Federal Government about Coronavirus (COVID-19).

We understand this is a difficult time for many and hope that by providing you with relevant and useful information it will assist in keeping you focused and inspired.

There is a wide range of information, resources and tools available to assist and navigate you through the current challenges. Information and advice changes daily, so we encourage you to continually check our Business Support pages for general updates.

For more business specific updates:

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Assistance to Hume Businesses to Support Recovery and Growth Webinar

A webinar hosted by the Economic Development team from Hume City Council and facilitated by Adrian Misiano and John Coulson from Matthews Steer Accountants & Advisors.

The webinar outlined techniques for manufacturers and other organisations to build resilience in the current challenging times and introduce strategies to build and maintain financial stability.

View the presentation(PDF, 461KB) and webinar recording now

What sole traders and small businesses must do to access JobKeeper 2.0

It’s t-minus 20 days until JobKeeper 2.0 replaces the existing wage subsidy program, kicking thousands of businesses across the country off the scheme under tighter eligibility rules.

But for those hoping to retain access to the government payments, there are some things you need to know about how JobKeeper 2.0 is going to work.

The Australian Taxation Office (ATO) has issued new guidance to businesses about the JobKeeper extension, and although some of the finer points are still being settled, it has been clarified that businesses will not need to re-enroll into the program or re-assess employee eligibility.

Find out more about the extension of JobKeeper Program

Free offer of a thermometer for businesses from State Government

The Department of Jobs, Precincts and Regions (DJPR) is providing contactless thermometers on behalf of the Victorian Government. The thermometers are for businesses who are still operating with staff onsite as an additional measure to stop the transmission of COVID-19 in the workplace.

Who is eligible to receive a contactless thermometer?
All businesses are eligible to receive a contactless thermometer if they meet all four of the following conditions:

1. Business has a registered Victorian premise (regardless of location within Victoria)

2. Business is still operating with staff physically onsite

3. Employ at least 5 staff members who work concurrently at the same premise

4. Business has not been able to procure a contactless thermometer from suppliers

Email us at and provide us with your ABN number to claim your free thermometer now.


Workplace Attendance Register and Permitted Worker Permit

Workplace Attendance Register

 Under the restrictions, businesses that are open will need to have a register of every person who attends a workplace for a period of more than 15 minutes. Business Victoria Register Template(DOCX, 51KB)

Permitted Worker Permit

We are now in Stage 4 Lockdown. In the event that you need to travel to work, you will need a Permit completed and signed off by your employer. Business Victoria Permitted Worker Permit(DOCX, 62KB)

Sector Guidance and frequently asked questions for Permitted Work Premises with on-site operations during the restricted activity period

Sector Guidance

Under Step One Restrictions, businesses in Melbourne can only operate for on-site operations if they are a Permitted Work Premises.

Visit Business Victoria for up to date operational guidance and frequently asked questions for businesses and industries under their various Steps.

For frequently asked questions that applies to all businesses go to our Information for business and industry page.


Commercial Tenancy Relief for Landlords

If you are a landlord whose income has been affected by the coronavirus (COVID-19) pandemic, financial support is available through the Victorian Government’s Commercial Tenancy Relief Scheme (CTRS).

The Commercial Landlord Hardship Fund has been created in recognition of small, private landlords who may not have the capacity to provide rent reductions to their tenants under the requirements of the Commercial Tenancy Relief Scheme (CTRS).

The Victorian Government is offering grants of up to $3,000 per tenancy to eligible small private, individual and joint-owner landlords, who are facing financial hardship after reducing rent for their tenants under CTRS requirements.  This fund was open for applications from 21 August 2020 for eight weeks and will close when funds are exhausted, whichever comes first. 

For further information on the CTRS refer to these guidelines (insert the document above and link), frequently asked questions and examples of grant funding eligibility.   You can also contact Business Victoria or call 13 22 15.

Other supports are available to landlords, including additional land tax relief, and we encourage you to visit the State Revenue Office Land Tax Relief website.   

View the Commercial Landlord Hardship Grant Guidelines(PDF, 201KB)


Supporting our local businesses

Hume's local businesses have been responding quickly to the changing demand by offering alternative methods of pick-up and delivery, exploring online options, increased hygiene measures and working with their staff and customers following advice surrounding social distancing.

To support Hume businesses, we've started a list of local businesses doing new things or altering their way of working to ensure they can continue delivering and providing for our community. If you are a business in Hume City that’s being innovative through these challenging times, get in touch with us today at or message us on Instagram @DiscoverHume.

You can also support local businesses by shopping locally. 

Ensuring your Business Success beyond COVID-19

On Thursday 23 April, Hume City Council partnered with Matthews Steer to deliver a webinar to discuss the State and Federal Government grants and some current business practices around survival. Click here to watch the video of the webinar

Presented by Matthews Steer
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Hume Online Modern Business Program

"The best way to predict the future is to create it." 

Hume City Council proudly presented the Hume Online Modern Business Program, a free virtual summit dedicated to supporting the resilience of businesses in Hume City. 

The summit aimed to help you navigate this volatile period, discuss how to mitigate the immediate impact, protect staff and business, and map ways you can strengthen your business resilience for today and for tomorrow.

Heard industry insiders about how to adapt, grow or re-emerge; connect with and learn from your peers; and get inspiration for moving into a digital world. 

Access series 1 of webinars

Stay tuned for upcoming October Summit

Presented by Marketing Entourage
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Working ON Your Business not IN Your Business

Working ON Your Business not IN Your Business
'Great words, but do you really know what that means or where to start?' 

Hume City Council and SAGE Business Group have joined forces to present a series of 6 weekly 45-minute webinar series where SAGE Business Group will address those questions as well as providing practical tools, tips and advice for driving your business to success.

You will also discover the importance of the following points as we navigate our way through the impacts of COVID-19:

  • The 4 fundamentals of strong business foundations
  • The 3 essential pillars to support business growth

View all 6 sessions now

Presented by Sage Business Group
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