Business Support and Advice

Council is committed to supporting local businesses during this time and will continue to keep you updated on relevant and important information following advice from the Victorian Government and Federal Government about Coronavirus (COVID-19).

There is a wide range of information, resources and tools available to assist and navigate you through the current challenges. Information and advice changes daily, so we encourage you to continually check our pages for general updates.

For more business specific updates:

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COVIDSafe Plan and Guidelines for Businesses

The Victorian Government is working hard to ensure that every business that is open in Victoria knows that it must have a COVIDSafe Plan in place to help prevent future outbreaks of coronavirus.

As part of our plans to support industries to reopen safely, the Victorian Government has developed a COVIDSafe Plan template to reduce the risk of introduction and spread of coronavirus in the workplace. 

The new guidance, which includes Industry Restart Guidelines and Industry Restriction Levels, have been developed for some sectors, including local government services. These Industry Restart Guidelines will be valuable for many local businesses, including hospitalityhair and beauty businesses and community sport organisations

The attached fact sheets provide essential information on the six COVIDSafe principles, compliance and enforcement, and support for businesses, including fact sheets, social media assets and templates. Please share it with local businesses and your networks. 

In addition to this, businesses can also access a collection of signage, posters and questionnaires to assist in communicating key messages to workers and customers. 

To learn more about these new requirements and how to make your workplace COVIDSafe, please visit the coronavirus website


Fact Sheet 1(PDF, 49KB) - Do you need help creating COVID safe plan?

Fact Sheet 2(PDF, 94KB) - How to create COVID safe workplace

Fact Sheet 3(PDF, 57KB) - What to do if a worker is unwell?

Fact Sheet 4(PDF, 57KB) - What to do if a worker tests positive?

Fact Sheet 5 -(PDF, 704KB)  Final COVIDSAFE Stakeholder kit


New fact sheet on extended supports for Victoria’s small business tenants

The fact sheet offers leasing advice, responses to frequently asked questions, a scenario showing what rent relief negotiations can look like and a summary of the important changes that apply, including the following:

  • For rent relief requested for 29 September 2020 to 31 December 2020, a landlord is only required to offer rent relief from the date their tenant makes a written application to them during this period, supplying all of the required information.
  • Rent relief must, at a minimum, be in proportion to an eligible tenant’s fall in turnover.


Read more about the Process for commercial tenants and landlords.



Supporting our local businesses

Hume's local businesses have been responding quickly to the changing demand by offering alternative methods of pick-up and delivery, exploring online options, increased hygiene measures and working with their staff and customers following advice surrounding social distancing.

To support Hume businesses, we've started a list of local businesses doing new things or altering their way of working to ensure they can continue delivering and providing for our community. If you are a business in Hume City that’s being innovative through these challenging times, get in touch with us today at or message us on Instagram @DiscoverHume.

You can also support local businesses by shopping locally. 

Outdoor Eating and Entertainment Package Business Grants

The $58 million Outdoor Eating and Entertainment Package business grants help businesses adapt their operations to outdoor dining. Grants are available to licensed and unlicensed hospitality businesses, including restaurants, cafes, pubs/taverns, bars, clubs and takeaway food venues.

Eligible businesses can apply for a grant of $5,000. Funds can be used to pay for practical things like umbrellas, outdoor furniture, screens and other equipment. This will help move the indoor dining and cafe experiences Victorians love, outdoors.

Recipients can also use grants for training, marketing and other costs of adapting new, expanded or enhanced outdoor dining.

Find out if you are eligible and apply now

What sole traders and small businesses must do to access JobKeeper 2.0

The Australian Taxation Office (ATO) has issued new guidance to businesses about the JobKeeper extension, and although some of the finer points are still being settled, it has been clarified that businesses will not need to re-enroll into the program or re-assess employee eligibility.

Find out more about the extension of JobKeeper Program

Free offer of a thermometer for businesses from State Government

The Department of Jobs, Precincts and Regions (DJPR) is providing contactless thermometers on behalf of the Victorian Government. The thermometers are for businesses who are still operating with staff onsite as an additional measure to stop the transmission of COVID-19 in the workplace.

Who is eligible to receive a contactless thermometer?
All businesses are eligible to receive a contactless thermometer if they meet all four of the following conditions:

1. Business has a registered Victorian premise (regardless of location within Victoria)

2. Business is still operating with staff physically onsite

3. Employ at least 5 staff members who work concurrently at the same premise

4. Business has not been able to procure a contactless thermometer from suppliers

Email us at and provide us with your ABN number to claim your free thermometer now.


Assistance to Hume Businesses to Support Recovery and Growth Webinar

A webinar hosted by the Economic Development team from Hume City Council and facilitated by Adrian Misiano and John Coulson from Matthews Steer Accountants & Advisors.

The webinar outlined techniques for manufacturers and other organisations to build resilience in the current challenging times and introduce strategies to build and maintain financial stability.

View the presentation(PDF, 461KB) and webinar recording now

Hume Online Modern Business Program

"The best way to predict the future is to create it." 

Hume City Council proudly presented the Hume Online Modern Business Program, a free virtual summit dedicated to supporting the resilience of businesses in Hume City. 

The summit aimed to help you navigate this volatile period, discuss how to mitigate the immediate impact, protect staff and business, and map ways you can strengthen your business resilience for today and for tomorrow.

Heard industry insiders about how to adapt, grow or re-emerge; connect with and learn from your peers; and get inspiration for moving into a digital world. 

October 2020 Summit

Presented by Marketing Entourage
Marketing Entourage Logo

Data analytics to improve business operations

On Thursday 22 October North and West Melbourne Data Analytics Hub partnered with Hume City Council delivered an interactive session covering the basics of data analytics and how your business can take its first steps in this emerging field.

COVID19 has been the “wrecking-ball” that has crashed through the world economy. This crash has crystallised the value of digital and data in our new world. Charting a course in new markets, business models, operations, technology (automation, robotics and IoT) are essential for business’ survival, growth and diversification. They explored the challenges, opportunities and pathways data analytics presents to business challenges.

Watch the recorded webinar now.


Networking Groups In Hume

We encourage you to reach out and connect with these groups.  Meeting new people will expand your connections, potentially open up new opportunities, and can be a powerful tool to grow your business.

Industry Associations & Chambers of Commerce

Australian Chamber of Commerce and Industry

Business Council of Australia

Victorian Chamber of Commerce and Industry

Small Business Association of Australia

Retail Associations

Australian Retailers Association

The Victorian Association for Newsagents

Master Grocers Australia

National Retail Association

Food Industry Associations

Melbourne North Food Group

Networking Groups

MIBA Networking Macedon Ranges
Covering Hume and Macedon Ranges

The North Network

Northern Melbourne Mums in Business

Sunbury Business Association

Sunbury Women in Business

BNI – Melbourne North

Business Builders Group

Melbourne’s North Food Group (MNFG)