Business Support and Advice

Council is committed to supporting local businesses during this time and will continue to keep you updated on relevant and important information following advice from the Victorian Government and Federal Government about Coronavirus (COVID-19).

There is a wide range of information, resources and tools available to assist and navigate you through the current challenges. Information and advice changes daily, so we encourage you to continually check our pages for general updates.

For more business specific updates:

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Hume Business Events

COVID-19 State Government Support

The Victorian State Government have released a number of different grants available to businesses in light of the recent restrictions. Information on the government support packages available, including the packages below, visit Business Victoria.

  • COVID-19 Disaster Payments: for businesses that don't qualify for existing support because they are not registered for GST.
  • Business Costs Assistance Program Round 3: automatic grant of $2800 for eligible businesses.
  • Licensed Hospitality Venue Fund: automatic payment of between $500 and $20,000 for eligible businesses.
  • Small Business COVID Hardship Fund: up to $8000 grants for small businesses that have experienced a 70 per cent reduction in turnover and don't qualify for existing support.

Hume Small Business Grants

If you have an idea and seeking financial support, Hume City Council encourage you to apply for a Hume City Small Business Grant.  Applications are now open, and this funding is available until the $500K is expended. 

Commercial tenancy relief for Victorians in small business

To support Victoria’s small and medium-sized businesses, the Victorian Government has implemented a requirement for commercial landlords to provide rent relief that matches their tenants’ fall in turnover in response to coronavirus (COVID-19), where the tenant is eligible for this support. More information can be found at Victorian Small Business Commission. 

Signage, QR Codes and COVIDSafe Plans

It is now mandatory for ALL businesses to use the Victorian Government QR Code Service and ensure that customers check in. Cleaning, signage, record keeping, and other COVIDSafe requirements continue to apply. Your business must have an active, up-to-date COVIDSafe Plan.

COVIDSafe Deep Cleaning Rebate

A rebate of up to 80 per cent of cleaning costs (capped at $10,000 per site) is available to eligible businesses where a person suspected or confirmed to have coronavirus (COVID-19) has been on the premises or worksite when they may have been infectious. The rebate will be given through a grant application process.  Apply now.

COVIDSafe Plan and Guidelines for Businesses

The Victorian Government is working hard to ensure that every business that is open in Victoria knows that it must have a COVIDSafe Plan in place to help prevent future outbreaks of coronavirus.

As part of our plans to support industries to reopen safely, the Victorian Government has developed a COVIDSafe Plan template to reduce the risk of introduction and spread of coronavirus in the workplace. 

The new guidance, which includes Industry Restart Guidelines and Industry Restriction Levels, have been developed for some sectors, including local government services. These Industry Restart Guidelines will be valuable for many local businesses, including hospitalityhair and beauty businesses and community sport organisations

The attached fact sheets provide essential information on the six COVIDSafe principles, compliance and enforcement, and support for businesses, including fact sheets, social media assets and templates. Please share it with local businesses and your networks. 

In addition to this, businesses can also access a collection of signage, posters and questionnaires to assist in communicating key messages to workers and customers. 

To learn more about these new requirements and how to make your workplace COVIDSafe, please visit the coronavirus website


Fact Sheet 1(PDF, 49KB) - Do you need help creating COVID safe plan?

Fact Sheet 2(PDF, 94KB) - How to create COVID safe workplace

Fact Sheet 3(PDF, 57KB) - What to do if a worker is unwell?

Fact Sheet 4(PDF, 57KB) - What to do if a worker tests positive?

Fact Sheet 5 -(PDF, 704KB)  Final COVIDSAFE Stakeholder kit

Supporting our local businesses

Hume's local businesses have been responding quickly to the changing demand by offering alternative methods of pick-up and delivery, exploring online options, increased hygiene measures and working with their staff and customers following advice surrounding social distancing.

To support Hume businesses, we've started a list of local businesses doing new things or altering their way of working to ensure they can continue delivering and providing for our community. If you are a business in Hume City that’s being innovative through these challenging times, get in touch with us today at or message us on Instagram @DiscoverHume.

You can also support local businesses by shopping locally. 

Networking Groups In Hume

We encourage you to reach out and connect with these groups.  Meeting new people will expand your connections, potentially open up new opportunities, and can be a powerful tool to grow your business.

Industry Associations & Chambers of Commerce

Australian Chamber of Commerce and Industry

Business Council of Australia

Victorian Chamber of Commerce and Industry

Small Business Association of Australia

Retail Associations

Australian Retailers Association

The Victorian Association for Newsagents

Master Grocers Australia

National Retail Association

Food Industry Associations

Melbourne North Food Group

Networking Groups

MIBA Networking Macedon Ranges
Covering Hume and Macedon Ranges

The North Network

Northern Melbourne Mums in Business

Sunbury Business Association

Sunbury Women in Business

BNI – Melbourne North

Business Builders Group

Melbourne’s North Food Group (MNFG)