Contact Us

To contact Council After Hours, call our Emergency Service on 9205 2200.

We provide the following After Hours services:

• Blocked roads and drains e.g. storms / road damage / accidents / equipment required
• Animal Management Service e.g. containing stray animals / injured & wandering livestock / dog attacks / dead animals if a road hazard
• Local Laws - burning off
• Health e.g. food poisoning outbreak from retail outlet or private function
• Council Buildings e.g. damage from storms / fire / vandalism / break-ins
• Trees e.g. Storms

When you call our After Hours Service, a decision is made whether the request requires urgent attention or can wait until the next working day (this is based on a pre-determined criteria supplied by Council). However, it should be noted that where doubt arises the request will be relayed as soon as practicable through to the relevant service Duty Officer.

Council greatly appreciate your patience at times of strong wind or heavy rain, as we get many requests for assistance.

Council uses eProcure to advertise open opportunities. 

It provides a simple, secure and efficient means for managing tendering activities and quotations.

Go to eProcure

Share your feedback with us using the form below.

For more information you can download Council's Customer Feedback and Complaints Handling Policy(PDF, 66KB) and Procedure or you can also download the Local council complaints: if something is not right, who do I complain to?(PDF, 98KB) document.

Click here to view form.

Hume is a city of great diversity and a leading example of how people can work together to celebrate what makes them different, and foster a sense of belonging for all. 

Council is committed to the value of social justice and seeks to advance a fair and just society, and to promote respect for all citizens.

If you, or someone you know, has experienced discrimination, we encourage you to report it to the Victorian Human Rights and Equal Opportunity Commission.

We understand that a formal process of making a complaint can be unsettling and intimidating for some, so we have partnered with the Commission to make it easier to report discrimination when it happens to you. 

The Community Reporting Tool is a simple form where you can make a short, direct and confidential report about discrimination, racism, hate-speech and religious vilification. You'll be asked four questions with the option of being contacted by the Commission if you wish. 

Even if you're not sure if what has happened to you is discrimination - making a report to the commission can help.