Ensuring your pet's details are up to date is extremely important as this will help reunite your pet in the event that it becomes lost.
Below you will find useful information on how to update your pet's record. If you are updating your pet's details with Council, we recommend you also update your details with your relevant microchip registry.
I've moved house, what should I do with my animal registration?
If you and/or your pet move, you will need to notify Council to ensure your pet registration record is up to date.
If your new address is still within Hume City Council, you can submit an animal registration record update online and select 'My pet is currently registered with Hume and I wish to update my pet's address' to update your pet's address in Hume.
If your new address is not in Hume City Council, you will need to cancel your pet's registration. To do this you can submit an animal registration record update online and select 'My pet has moved out of Hume'. You will then need to contact your new local Council to organize a registration transfer. If your new Council requires proof of pet registration you may contact Council 9205 2200 to request proof of registration.
My registered pet has changed ownership/ I am now responsible for a registered animal, how do I change the owner details?
If your registered pet has changed ownership or if you are now responsible for a registered pet, the new owner will need to submit a transfer of dog & cat ownership to change the details. This is only applicable if the new owner resides within Hume City Council. If the new owner resides in a different Council you will need to cancel your pet's registration, to do this please submit an animal registration record update.
If you are having trouble with the online transfer of ownership form, please click on this link to download a hardcopy form:
My pet has passed away/is missing, how can I update my animal registration?
If your pet has passed away, please update your pet's record. This is to ensure that you don't receive any letters regarding your pet from us as we understand this may be a difficult time.
If your pet is missing, please contact Council on 9205 2200 and let us know. We will record your details and try to reunite your missing pet with you. If your pet has been missing for an extended period, please update your pet's record. To change your pet's record, please use the link below:
Update your pet registration details online
How do I find which microchip registry my pet is registered with? Simply go to the Pet Address Website, all you need is your pets microchip number.
The following registries are licensed to provide domestic animal registry services in Victoria: Update Microchip details
I've lost my registration tag, how do I get a new one?
If your pet has lost its registration tag or the tag you have been issued is damaged, it can be replaced for a small fee. Please contact Council 9205 2200 or visit one our 3 Customer Service Centres to organise a new tag.