The collection of rates from property owners helps Council to deliver important services for our community.  

You can pay your rates online by clicking the button below and proceeding to our online payment portal. Alternatively you can go to the Pay Your Rates page for other ways to pay - including in person, over the phone or via mail. You can also set up a regular payment arrangement with Council. 

We understand COVID-19 is having an enormous impact on our community. To support ratepayers during this time, we have introduced a range of initiatives. Visit our COVID-19 Financial Hardship Support page for more information.

Pay rates online

You need to renew your pet's registration by 10 April each year and pay a renewal fee.

To renew, simply make the payment.

Renew your pet registration online

You will not receive a new registration tag each year with your annual renewal notice. If your pet has lost the registration tag you received in 2018 or the tag is damaged, it can be replaced for a small fee. Please visit one of our three Customer Service Centres for a new tag.

If you need to register your pet with Council visit our Register your pet page for more information.

You can pay your infringement online using your infringement number. 

Pay fine or infringement 

We understand the coronavirus (COVID-19) is having a significant impact on our community so we are putting measures in place to support our community members who have received infringement notices and are experiencing hardship.

While your infringement will not be withdrawn as a result of the financial hardship caused by COVID-19, we are able to offer you an extension of time to pay until 28 February 2021. 

Find out more by visiting the Fines and infringements (non parking) page and reading the section on COVID-19 impact on infringements.

You can pay your parking infringement online using your infringement number.

Pay parking infringement

We understand the coronavirus (COVID-19) is having a significant impact on our community so we are putting measures in place to support our community members who have received infringement notices and are experiencing hardship.

While your infringement will not be withdrawn as a result of the financial hardship caused by COVID-19, we are able to offer you an extension of time to pay until 28 February 2021. 

Visit the fines and infringements page and refer to the section on COVID-19 impact on infringements for more information on how to apply for an extension.

All swimming pools and spas capable of containing water greater than 300mm (30cm), excluding indoor spa baths, must be registered with Council and have a compliant safety barrier to restrict access to the pool area by children under the age of five. 

By 1 November 2020 all property owners and landlords are required to register a property’s pool or spa with Council, advising construction date and any alterations to the safety barrier. A registration fee of $79 applies. You can register your pool online below or you go to the Register your pool page for more information.

Register pool or spa

You only need your debtor number to pay your account online. Access our online payment portal and enter your debtor number. Or you can pay a single invoice by entering the invoice number.

Pay invoice online

Before you pay online, you'll need to check your details on the invoice to make sure they are correct.

If any details are wrong, please correct the information on the invoice and return the entire page with payment to Council in person or by mail so we can change your details when we process your payment. 

If your details are correct, you can pay online by entering your registration number.

Pay registration fee

Before you pay online, you'll need to check your details on the invoice to make sure they are correct.

If any details are wrong, please correct the information on the invoice and return the entire page with payment to Council in person or by mail so we can change your details when we process your payment. 

If your details are correct, you can pay online by entering the debtor number on your invoice, or your invoice number.

Pay preschool/activity group fees

You can apply online or pay an application fee online.

Visit the Building and Planning Services section of our website for more information.

You can apply online or pay an application fee online.

Visit the Building and Planning Services section of our website for more information.

Use the application number to pay your Freedom of Information Application fee. Don't have an application number? Get in touch with the Freedom of Information Officer at contactus@hume.vic.gov.au.

Pay FOI application fee