Published on 01 July 2026
Hume City Council is proud to once again offer a free and confidential Tax Help service in partnership with the Australian Taxation Office (ATO). The service is delivered by dedicated volunteers recruited through the Hume Volunteer Gateway and trained and accredited by the ATO to assist eligible residents with their tax returns.
This service assists residents who earned less than $70,000 in the last financial year to complete and lodge their tax returns.
The Tax Help program is available in Broadmeadows, Craigieburn and Westmeadows.
To make an enquiry or appointment call:
For Broadmeadows and Craigieburn call 9356 6928 and for Westmeadows call 9356 6560
Email taxhelp@hume.vic.gov.au
If you are eligible, you will need a myGov account linked to the Australian Taxation Office prior to attending your appointment.
Want information in a language other than English? You can find translated resources on the Australian Taxation Office website.