If your address does not appear in the list please let us know using this form.
You can also download a copy of the bin collection calendar to print out at home:
Public holiday bin collection
If your bins are due to be collected on Anzac Day, Christmas Day or New Year's Day it will be collected the following day.*
If your bins are due to be collected on any other public holiday, your bins will be collected as normal.
*Due to this, all household bin collections during the week (after the public holiday) will be pushed back by one day.
If your regular bin day is:
Tuesday – your bin will be collected on Wednesday.
Wednesday – your bin will be collected on Thursday.
Thursday – your bin will be collected on Friday.
Friday – your bin will be collected on Saturday.
Report a missed bin
You must report a missed bin within 2 working days of your collection day. For example, if your collection day is Tuesday you must report it to us by 4pm on Thursday. Please don't report missed bins before 2pm on your collection day as the truck may be running behind schedule.
Report a Missed Bin
Our trucks will not return to collect bins that were not placed out in time. Bins must be placed out before 5.30am on the day of collection or the night before.