Christmas opening hours
Published on 11 December 2025
Some of our services will be impacted by the upcoming Christmas holiday period from Wednesday 24 December to Friday 2 January.
Customer Service Centres will be closed on:
- Thursday 25 December
- Friday 26 December
- Thursday 1 January
On all other weekdays, opening hours will be 8am – 5pm, except for Wednesday 24 and 31 December, which will be 8am – 3pm.
You can still report issues online or via the Snap Send Solve app, and contact our after-hours service on 9205 2200 if there is an emergency.
Leisure Centres will be closed on:
There will be reduced hours on Wednesday 24 December 8am – 5pm, Friday 26 December 8am – 5pm, Wednesday 31 December 5.30am – 5pm and Thursday 1 January 1pm – 5pm. On all other days opening hours vary, please check each centre's individual hours.
Resource Recovery Centres will be closed:
- All day Thursday 25 December (Christmas Day)
- All day Thursday 1 January (New Year's Day)
They will be open as normal every other day. View locations and hours.
Bins will not be collected on Thursday 25 December (Christmas Day) or Thursday 1 January (New Year's Day). If your bin day is Thursday or Friday, it will be collected one day later than usual during these two weeks.
If your regular bin day is:
Thursday - your bins will be collected on Friday.
Friday - your bins will be collected on Saturday.
Hume Libraries will be closed on:
- Thursday 25 December
- Friday 26 December
- Thursday 1 January
On all other days opening hours vary, please check Hume Libraries website for hours of operation.
Community Centres will be closed on:
- Thursday 25 December
- Friday 26 December
- Monday 29 December
- Tuesday 30 December
- Wednesday 31 December
- Thursday 1 January
- Friday 2 January
On all other weekdays, opening hours will be 8am – 5pm, except for Tuesday 24 December which will be 8am – 3pm.
Youth Centres will be closed on:
- Thursday 25 December
- Friday 26 December
- Monday 29 December
- Tuesday 30 December
- Wednesday 31 December
- Thursday 1 January
- Friday 2 January
On all other weekdays, opening hours will be 8am – 5pm, except for Wednesday 24 December which will be 8am – 3pm.
Our professional snake handler will have limited availability over the holiday season. Please note the following closures:
- Midday on Tuesday 23 December
- All day on Thursday 25 December, Friday 26 December, and Thursday 1 December
From Tuesday 23 December to Sunday 11 January, services will be available but limited. We recommend contacting us early if you require assistance during this period.