Pay your rates

Annual rates notices will arrive in September.

Ratepayers will be issued three further instalment notices throughout the year at least 14 days before each instalment is due. Due dates are: 

  • 30 September
  • 30 November
  • 28 February
  • 31 May

You can pay your rates in a number of different ways whether it's online, in person, over the phone or via mail. You can also set up a regular payment arrangement with Council. 

If you are experiencing financial hardship or would like to learn more about how to make a payment arrangement, please seek support through our Financial Hardship Support

Can I get a Concession?

If you have a concession card and do not already receive the Municipal Rates Concession, find out if you are eligible.


You will need to enter the Payment Reference Number from your rates notice. This seven digit number is located next to the BPay or the POST Billpay logo on your notice.

Pay your rates 

You can also pay by:

Flexipay Direct Debit Payments and Arrangements

FlexiPay provides quick and easy payment of your rates notice. You can also set up a weekly, fortnightly, monthly, or quarterly payment schedule.  

Payments can be made via credit card or bank account.

To create a payment schedule or to make a one off payment of your rates notice, click on the below link.

Please note, you will require your eNotices Reference Number which can be found on your latest rates notice or request a copy or your rates notice.

Set up a payment arrangement

Create a Centrepay deduction

Centrepay is a free bill paying service. Use Centrepay to arrange regular deductions from your Centrelink payment. 

Pay via Centrepay(PDF, 137KB)


Payment can be made by calling 13 18 16 and following the prompts.

In person

Step 1.Broadmeadows

1079 Pascoe Vale Road, Broadmeadows

Step 2.Craigieburn

75-95 Central Park Avenue, Craigieburn

Step 3.Sunbury

44 Macedon Street, Sunbury


Mail your cheque or money order made out to Hume City Council together with the bottom portion of your rates notice to:

Hume City Council - Rates
PO BOX 119
Dallas 3047