Free Tax Help Now Available

Published on 30 June 2025

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Hume City Council is once again offering a free, confidential Tax Help service supported by the Australian Taxation Office and delivered by trained and accredited volunteers from the Hume Volunteer Gateway.

This service assists residents who earned less than $70,000 in the last financial year to complete and lodge their tax returns.

The Tax Help program is available in Broadmeadows, Craigieburn, and Westmeadows.

From 1 July to 31 October each year, Tax Help volunteers assist individuals in lodging their tax returns online. Our volunteers can also help you:

  • lodge amendments
  • claim a refund of franking credits
  • tell us if you don't need to lodge a return.

To make an enquiry or appointment call:

For Broadmeadows and Craigieburn call 9356 6928 and for Westmeadows call 9356 6560

Email taxhelp@hume.vic.gov.au

If you are eligible, you will need a myGov account linked to the Australian Taxation Office prior to attending your appointment.

Want information in a language other than English? You can find translated resources on the Australian Taxation Office website.   

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